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    #31
    Nm found it, mine says true. Which means it's on by c wire?

    Comment


      #32
      It means that the thermostat was being powered via a C wire when you added it to HS.

      Comment


        #33
        Originally posted by rjh View Post
        I have 3 of these in my home and they are working fine, so I am not sure what issues there are.

        Note that the stat will be in battery mode if you include it to the network when its running on batteries (will require beaming to wake it up).

        If you add it to the network when its powered by the C wire, then it will be in line mode and act as a repeater and will always be awake.

        If you are running on batteries and its in line mode, the batteries will be dead in a couple of days so you will know its in the wrong mode.
        Rich,
        <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG/> </o:OfficeDocumentSettings> </xml><![endif]-->

        Have you ever encountered an issue where you had to hard reset the thermostat by pushing the reset switch on the stat because it stopped communicating with Homeseer? I've had that happen with two of my stats:


        <table border="1" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td class="tableroweven" align="center">14</td> <td class="tableroweven" colspan="2" align="left">Kitchen Kitchen Thermostat </td> <td class="tableroweven" align="center">
        </td> <td class="tableroweven" align="center">2GIG</td> <td class="tableroweven" align="center">1 H</td> <td class="tableroweven" align="center">1E H</td> <td class="tableroweven" align="center">True
        (Beam 1000) </td> <td class="tableroweven" align="center">2.78 (ZDK Version 5.02 Patch 3) App: 5.0</td> <td align="center" bgcolor="#00ff00">Excellent (16)</td> <td class="tableroweven" align="center">40.0Kbps</td> <td class="tableroweven" colspan="4" align="left">Basic: ROUTING SLAVE
        Generic: THERMOSTAT</td></tr></tbody></table>



        <table border="1" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td class="tableroweven" align="center">18</td> <td class="tableroweven" colspan="2" align="left">Hallway Hall Thermostat </td> <td class="tableroweven" align="center">0:10:00 </td> <td class="tableroweven" align="center">2GIG</td> <td class="tableroweven" align="center">1 H</td> <td class="tableroweven" align="center">1E H</td> <td class="tableroweven" align="center">True
        (Beam 1000) </td> <td class="tableroweven" align="center">2.78 (ZDK Version 5.02 Patch 3) App: 5.0</td> <td align="center" bgcolor="#00ff00">Excellent (16)</td> <td class="tableroweven" align="center">40.0Kbps</td> <td class="tableroweven" colspan="4" align="left">Basic: ROUTING SLAVE
        Generic: THERMOSTAT</td></tr></tbody></table>
        My third stat has not had this issue. It's running a later version of the App firmware 7.4 vs 5.0. The 7.4 one also has battery status where the other two don't. The 7.4 one is also running in beaming mode because my power wire is connected to the cooling side and I didn't realize the power has to go to the heating side.

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        Bill

        Comment


          #34
          Hi Bill,
          FYI, this happens to me all the times, I have the same configuration you have. I also posted few times in different posting but with no definitive answer. It seems that we would need to delete them from the network and re apply again to the network. My understanding is that these thermostat would then appear as (True) instead of (True Beam 1000). Is it correct?

          Unfortunately not sure how to remove and re-add without creating more issues. I hope someone post their procedures on how they did that.

          Thanks,
          Aldo

          Comment


            #35
            Originally posted by aldo View Post
            Hi Bill,
            FYI, this happens to me all the times, I have the same configuration you have. I also posted few times in different posting but with no definitive answer. It seems that we would need to delete them from the network and re apply again to the network. My understanding is that these thermostat would then appear as (True) instead of (True Beam 1000). Is it correct?

            Unfortunately not sure how to remove and re-add without creating more issues. I hope someone post their procedures on how they did that.

            Thanks,
            Aldo
            I tried the delete/add with my stat connected to c-wire and it still shows as True Beam 1000. I did have batteries in it in addition to the c-wire, but it still shows as True Beam 1000. I'm getting very frustrated with these stats. They are not very reliable. I think I'm going to have to change them out with a better stat (probably the Honeywell).

            Comment


              #36
              Indeed is frustrating, especially when it is a hit and miss, for some people works, for some people does not, not including a firmware upgrade of $40 for a thermostat that cost $80. I wish it was clear before we purchased them, I have four of them right now and they all the same issues. I wish I could go with Honeywell but my budget is very strict right now beside what do you do with the old ones?

              Aldo

              Comment


                #37
                When I did it, I removed ALL batteries. ONLY had it powered via the C wire and 24VAC from the Furnace board.

                After that, I have not really had any issues. My issues were more related that I changed a WDT-20 with this, so basically I had to recreate a bunch of events since they had different features.

                --Dan
                Tasker, to a person who does Homeautomation...is like walking up to a Crack Treatment facility with a truck full of 3lb bags of crack. Then for each person that walks in and out smack them in the face with an open bag.

                Comment


                  #38
                  Thanks, we will try that.

                  Comment


                    #39
                    Originally posted by drozwood90 View Post
                    When I did it, I removed ALL batteries. ONLY had it powered via the C wire and 24VAC from the Furnace board.

                    After that, I have not really had any issues. My issues were more related that I changed a WDT-20 with this, so basically I had to recreate a bunch of events since they had different features.

                    --Dan
                    I tried removing the batteries so the stat was just on a C-Wire and then deleted and re-added it. Still shows True (Beam 1000) on the who am i screen. I give up, this stat is a piece of crap. Wish I didn't have 3 of them.

                    Comment


                      #40
                      Interesting, I just looked at the zwho page...

                      I have two WD-20 thermostats. Both of those say true. My CT-30 states True Beam 1000.

                      Does that mean my CT-30 is goofed up as well?

                      --Dan
                      Tasker, to a person who does Homeautomation...is like walking up to a Crack Treatment facility with a truck full of 3lb bags of crack. Then for each person that walks in and out smack them in the face with an open bag.

                      Comment


                        #41
                        Originally posted by drozwood90 View Post
                        Interesting, I just looked at the zwho page...

                        I have two WD-20 thermostats. Both of those say true. My CT-30 states True Beam 1000.

                        Does that mean my CT-30 is goofed up as well?

                        --Dan
                        Not sure. I just called RadioThermostat and explained the communications issues I'm having with the stat. They told me that they are aware of the issues and are working on a firmware update. I'm waiting for their engineer to call me to explain to me how I update the firmware once it's available.

                        Comment


                          #42
                          Thanks, please keep us updated if you can.

                          Aldo

                          Comment


                            #43
                            Bill,

                            Please post when you get any information. I'd like to know if I am operating my stat wrong.

                            I'm assuming it is working OK, since I've not run out of batteries nor had the battery indicator go off on me, and this has been this way for me for many months.

                            Although, I notice that my stat. shows up with different "features" listed than say The Keeper's posts...whom I actually bought this from...so mine SHOULD match his.

                            --Dan
                            Tasker, to a person who does Homeautomation...is like walking up to a Crack Treatment facility with a truck full of 3lb bags of crack. Then for each person that walks in and out smack them in the face with an open bag.

                            Comment


                              #44
                              Originally posted by drozwood90 View Post
                              Bill,

                              Please post when you get any information. I'd like to know if I am operating my stat wrong.

                              I'm assuming it is working OK, since I've not run out of batteries nor had the battery indicator go off on me, and this has been this way for me for many months.

                              Although, I notice that my stat. shows up with different "features" listed than say The Keeper's posts...whom I actually bought this from...so mine SHOULD match his.

                              --Dan
                              Never heard back from Radiothermostat, however I did disable polling on my stats and now things seem to be more reliable. I was polling the stat every 10 minutes. I'm thinking that may have been causing some of the issues. I still plan to change out the stats over time with a more reliable unit.

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                                #45
                                I am still polling my stats every 10 minutes. Regardless of what the zwho page states...I don't think I am on batteries any longer, as when it was added to the network with batteries...or at least in a "non-c" mode, I was going through batteries once every 2 weeks. I've had the same batteries in there for at least 4-6 months at this point (maybe longer, off the top of my head, I'm not sure how long ago I got the new stat).

                                --Dan
                                Tasker, to a person who does Homeautomation...is like walking up to a Crack Treatment facility with a truck full of 3lb bags of crack. Then for each person that walks in and out smack them in the face with an open bag.

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