New Updates to the PULSE API Coming Soon
From: API Support [mailto:API_Support@mail.vresp.com]
Sent: Tuesday, November 18, 2014 2:37 PM
Subject: New Updates to the PULSE API
Dear API User,
This is an important message regarding your API service and while no action is currently required on your part, we wanted to communicate some changes we are making to improve our service and how they will ultimately affect you.
As you may be aware, during the past 6 months, we have been having some instability in our API services. While we have made considerable reliability improvements over the past few months, we have determined that our third party API gateway vendor is unable to live up to our standards of quality. As such, we are in the process of migrating to a new service provider which uses proven technology on a highly scalable infrastructure. The migration will be seamless to your calls and will not affect your applications in any way. In addition to improved performance, we will also be introducing (at a later date) a new development portal which will provide you with usage statistics and development guides.
We anticipate that the migration cut over to our new gateway service provider will occur by the end of the year, an additional email will be sent to you prior to the switch. Again, this transition will be 100% transparent and no action will be required on your part for this migration. However, our roadmap does contemplate enhancements to the feed during the Q1/Q2 2015 time frame which will require some minor changes by you to the format of the data calls. The results formatting will remain unchanged. More information on these changes will be provided in the new year.
In anticipation of that required effort on your part and our ongoing commitment to our customers we are granting you three months of free usage on your current plan starting January 1st. This will happen automatically, no action is required from you.
If you have any questions feel free to contact us at apisupport@earthnetworks.com.
Thank you for your continued support!
Earth Networks API Team
apisupport@earthnetworks.com
Sent: Tuesday, November 18, 2014 2:37 PM
Subject: New Updates to the PULSE API
Dear API User,
This is an important message regarding your API service and while no action is currently required on your part, we wanted to communicate some changes we are making to improve our service and how they will ultimately affect you.
As you may be aware, during the past 6 months, we have been having some instability in our API services. While we have made considerable reliability improvements over the past few months, we have determined that our third party API gateway vendor is unable to live up to our standards of quality. As such, we are in the process of migrating to a new service provider which uses proven technology on a highly scalable infrastructure. The migration will be seamless to your calls and will not affect your applications in any way. In addition to improved performance, we will also be introducing (at a later date) a new development portal which will provide you with usage statistics and development guides.
We anticipate that the migration cut over to our new gateway service provider will occur by the end of the year, an additional email will be sent to you prior to the switch. Again, this transition will be 100% transparent and no action will be required on your part for this migration. However, our roadmap does contemplate enhancements to the feed during the Q1/Q2 2015 time frame which will require some minor changes by you to the format of the data calls. The results formatting will remain unchanged. More information on these changes will be provided in the new year.
In anticipation of that required effort on your part and our ongoing commitment to our customers we are granting you three months of free usage on your current plan starting January 1st. This will happen automatically, no action is required from you.
If you have any questions feel free to contact us at apisupport@earthnetworks.com.
Thank you for your continued support!
Earth Networks API Team
apisupport@earthnetworks.com
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