Hello,
I'm making the switch to a new HomeSeer Zee S2 from SmartThings. All my HS-WD100+ switches worked properly with multi-tap on SmartThings.
I'm having trouble immediately with one of my HS-WD100+ switches refusing to properly add. Instead of adding as HS-WD100+, it gets added as "Sigma Switch Multilevel". This prevents me from accessing the multi-tap options under Events. It also takes much longer to add (~1 minute), vs about 5 seconds to add a different HS-WD100+ switch.
I have tried repeatedly to fix this including:
* Plugins > ZWave > Controller Management > "Remove/Exclude a Node" twice in a row, the Add/Include a Node. No luck.
* Plugins > Zwave > Controller Management > "Erase This Entire Interface and Create a New Network", then "Remove/Exclude a Node". It still does the same thing.
* Setting up wifi on the S2 and holding it right next to the switch while adding it. This had no effect on the outcome, and it did not make adding the switch faster.
Any idea what is going on here or how to fix it? I would have expected pairing a Homeseer Switch with a Homeseer Bridge should work flawlessly, especially when that switch was known to work on SmartThings and when I have been able to pair other identical switches to the same bridge.
Here is the full output of Add/Include a Node:
Add Node started...
Activate the 'Add to Network' function on the device...
A new node is being added...
Adding a new SLAVE NODE...
DONE - Add Node Operation is Complete.
Done. Node 2 Added.
Reloading (importing) node information...
Synchronizing node information with HomeSeer and creating new device(s) as necessary...
Synchronize nodes finished. Number of device nodes to be created/added = 1
Node: 2 Supports Class(es): ZWAVEPLUS_INFO_V2, VERSION_V2, MANUFACTURER_SPECIFIC_V2, DEVICE_RESET_LOCALLY, ASSOCIATION, ASSOCIATION_GRP_INFO, POWERLEVEL, SWITCH_MULTILEVEL, SWITCH_ALL, CONFIGURATION_V3, SCENE_ACTUATOR_CONF, SCENE_ACTIVATION, CENTRAL_SCENE, FIRMWARE_UPDATE_MD_V4
Node: 2 Controls Class(es): CENTRAL_SCENE
Node 2 is a Z-Wave Plus node. Retrieving ZWPlus Info...
Warning: Failed to get the list of Central Scene Keys for Node 2. Scene triggers may not be able to be used.
Warning: Could not get the SWITCH command class version for node 2 .
Root Node Device Node 2 Z-Wave Sigma Switch Multilevel was created for node 2 on network C2FC4BA2
2 out of 2 Child devices of node 2 were created successfully.
Finished.
Saving network information to file: ZNet_C2FC4BA2_2018-03-17_21.10.58.ZWave. Please wait...
Done!
I'm making the switch to a new HomeSeer Zee S2 from SmartThings. All my HS-WD100+ switches worked properly with multi-tap on SmartThings.
I'm having trouble immediately with one of my HS-WD100+ switches refusing to properly add. Instead of adding as HS-WD100+, it gets added as "Sigma Switch Multilevel". This prevents me from accessing the multi-tap options under Events. It also takes much longer to add (~1 minute), vs about 5 seconds to add a different HS-WD100+ switch.
I have tried repeatedly to fix this including:
* Plugins > ZWave > Controller Management > "Remove/Exclude a Node" twice in a row, the Add/Include a Node. No luck.
* Plugins > Zwave > Controller Management > "Erase This Entire Interface and Create a New Network", then "Remove/Exclude a Node". It still does the same thing.
* Setting up wifi on the S2 and holding it right next to the switch while adding it. This had no effect on the outcome, and it did not make adding the switch faster.
Any idea what is going on here or how to fix it? I would have expected pairing a Homeseer Switch with a Homeseer Bridge should work flawlessly, especially when that switch was known to work on SmartThings and when I have been able to pair other identical switches to the same bridge.
Here is the full output of Add/Include a Node:
Add Node started...
Activate the 'Add to Network' function on the device...
A new node is being added...
Adding a new SLAVE NODE...
DONE - Add Node Operation is Complete.
Done. Node 2 Added.
Reloading (importing) node information...
Synchronizing node information with HomeSeer and creating new device(s) as necessary...
Synchronize nodes finished. Number of device nodes to be created/added = 1
Node: 2 Supports Class(es): ZWAVEPLUS_INFO_V2, VERSION_V2, MANUFACTURER_SPECIFIC_V2, DEVICE_RESET_LOCALLY, ASSOCIATION, ASSOCIATION_GRP_INFO, POWERLEVEL, SWITCH_MULTILEVEL, SWITCH_ALL, CONFIGURATION_V3, SCENE_ACTUATOR_CONF, SCENE_ACTIVATION, CENTRAL_SCENE, FIRMWARE_UPDATE_MD_V4
Node: 2 Controls Class(es): CENTRAL_SCENE
Node 2 is a Z-Wave Plus node. Retrieving ZWPlus Info...
Warning: Failed to get the list of Central Scene Keys for Node 2. Scene triggers may not be able to be used.
Warning: Could not get the SWITCH command class version for node 2 .
Root Node Device Node 2 Z-Wave Sigma Switch Multilevel was created for node 2 on network C2FC4BA2
2 out of 2 Child devices of node 2 were created successfully.
Finished.
Saving network information to file: ZNet_C2FC4BA2_2018-03-17_21.10.58.ZWave. Please wait...
Done!
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