Announcement

Collapse
No announcement yet.

License issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    License issue

    I purchased UltraCID3 when I originally upgraded from HS2 to HS3. It's worked fine since then. However, I went into plug-in management this morning to check on available updates and saw that UltraCID3 now shows on the plug-ins page as a "remote plug-in" and says "no license or trial expired". I tried several times to enter my license information and each time got an error saying that "Registration failed xxxxx. Error registering license: License does not match product."

    So....what gives? Did the licensing change? Is the license I purchased somehow no longer valid? And what is a "remote plug-in"?

    Bill

    EDIT: I restarted the PC and HS3 (for the 2nd time) and now the issue seems to have resolved itself. U;traCID3 no longer shows up as a "remote plug-in" (whatever the heck that is) and shows up as licensed. So...to quote Emily Littella...Nevermind!
    Last edited by xlucent; December 6, 2014, 09:37 AM. Reason: Issue is resolved
Working...
X