lost all configuration--help please

[lazy_bums]

homeseer was shutting down prior to updating to new version.

It was in the phase of "backing up database"
my son switched off computer at that time.

when homeseer restarted, it updated to latest version but i lost all my devices and events---help please!!!

[lazy_bums]

homeseer was shutting down prior to updating to new version.

It was in the phase of "backing up database"
my son switched off computer at that time.

when homeseer restarted, it updated to latest version but i lost all my devices and events---help please!!!

Here is a copy of my log when i restart homeseer--shows several errors.
none of my devices show up now

2/17/2013 8:31:38 PM Startup Settings Loaded. 2/17/2013 8:31:38 PM Startup Current sunrise/sunset values calculated. 2/17/2013 8:31:38 PM Startup HSPhone external interface class started. 2/17/2013 8:31:38 PM Startup Local voice recognition class started. 2/17/2013 8:31:38 PM Startup Database SAVE process started. 2/17/2013 8:31:38 PM Startup Loading configuration file ... 2/17/2013 8:31:38 PM System Loading device types file... 2/17/2013 8:31:38 PM Database Opening (Mode=Read) up HomeSeer database: C:\Program Files\HomeSeer HS2\config\sample.mdb 2/17/2013 8:31:38 PM Warning The configuration database is an older version. The current database will be copied to a backup name and a new database will be created under the current database name. 2/17/2013 8:31:38 PM Database Loading Devices... 2/17/2013 8:31:38 PM Load Config 2 total devices loaded. 2/17/2013 8:31:38 PM Load Config Checking device type settings for all devices... 2/17/2013 8:31:38 PM Load Config Finished checking device type settings. 2/17/2013 8:31:38 PM Load Config Loading Events... 2/17/2013 8:31:38 PM Load Config 6 total events loaded. 2/17/2013 8:31:38 PM Database HomeSeer configuration database C:\Program Files\HomeSeer HS2\config\sample.mdb has been closed. 2/17/2013 8:31:38 PM Database Creating new database, result is Configuration Database Created. 2/17/2013 8:31:38 PM Startup HomeSeer version is: 2.5.0.52 2/17/2013 8:31:38 PM Startup Starting remoting (Remote client connection monitor) 2/17/2013 8:31:38 PM Startup Creating Speaker Client Interface Object... 2/17/2013 8:31:38 PM Startup Initializing phone interface... 2/17/2013 8:31:38 PM HSPhone HomeSeer Phone Web Interface initializing. 2/17/2013 8:31:38 PM Startup Checking for pending updates to be installed... 2/17/2013 8:31:38 PM Updater Starting installation of updates 2/17/2013 8:31:38 PM Updater Applying update: HomeSeer 2.3 Web Help 2/17/2013 8:31:39 PM Updater Extracting files from zip file: WebHelp.zip 2/17/2013 8:31:52 PM Updater Extraction Complete. 2/17/2013 8:31:52 PM Updater Installation of updates completed 2/17/2013 8:31:52 PM Startup Restoring Device Status... 2/17/2013 8:31:52 PM Z-Wave :- :- :- :- :- :- :- :- Initializing Z-Wave Interface -: -: -: -: -: -: -: -: 2/17/2013 8:31:52 PM Z-Wave Initializing Z-Wave Interface on USB 2/17/2013 8:31:52 PM Z-Wave Getting node information from controller... 2/17/2013 8:31:52 PM Z-Wave Buffered Wake-Up signal from node 9 is being ignored. 2/17/2013 8:31:52 PM Z-Wave Buffered Wake-Up signal from node 9 is being ignored. 2/17/2013 8:31:52 PM Z-Wave Buffered Wake-Up signal from node 9 is being ignored. 2/17/2013 8:31:52 PM Z-Wave Buffered Wake-Up signal from node 9 is being ignored. 2/17/2013 8:31:52 PM Error NodeChange event called for node 11, and no Parent/Child devices could be found for class COMMAND_CLASS_BASIC 2/17/2013 8:31:52 PM Error NodeChange event called for node 11, and no Parent/Child devices could be found for class COMMAND_CLASS_BASIC 2/17/2013 8:31:52 PM Error NodeChange event called for node 11, and no Parent/Child devices could be found for class COMMAND_CLASS_BASIC 2/17/2013 8:31:52 PM Error NodeChange event called for node 11, and no Parent/Child devices could be found for class COMMAND_CLASS_BASIC 2/17/2013 8:31:52 PM Z-Wave Z-Wave Serial API version: 4 2/17/2013 8:31:52 PM Z-Wave Z-Wave interface node ID: 1, Home ID: 00E83F8B 2/17/2013 8:31:52 PM Z-Wave Found 22 Z-Wave nodes in interface node ID 1 2/17/2013 8:31:52 PM Z-Wave Controller firmware version: 0.0 2/17/2013 8:31:53 PM Z-Wave This Z-Wave PC Controller Library Version is: Z-Wave 2.48 (ZDK Version 5.02) 2/17/2013 8:31:53 PM Z-Wave This Z-Wave PC Controller is Type: ZW_LIB_INSTALLER 2/17/2013 8:31:53 PM Z-Wave Z-Wave services for communications to nodes utilizing the SECURITY COMMAND CLASS were successfully started. 2/17/2013 8:31:53 PM Z-Wave -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 2/17/2013 8:31:54 PM Startup Checking for available plug-ins 2/17/2013 8:31:54 PM Plug-In Found plug-in: ActiveBackup Plugin, version: 2.0.0.26 2/17/2013 8:31:54 PM Plug-In Found plug-in: X10 CM11A/CM12U, version: 2.2.0.4 2/17/2013 8:31:54 PM Plug-In Found plug-in: X10 CM15AUSB, version: 1.0.0.6 2/17/2013 8:31:55 PM Plug-In Found plug-in: Insteon, version: 1.1.50.17994 2/17/2013 8:31:55 PM Plug-In Found plug-in: iTunes, version: 2.4.0.20 2/17/2013 8:31:55 PM Plug-In Found plug-in: Media Player, version: 2.4.0.18 2/17/2013 8:31:55 PM Plug-In Found plug-in: USB-UIRT Interface, version: 1.1.0.0 2/17/2013 8:31:55 PM Plug-In Found plug-in: UPB, version: 1.0.2.7 2/17/2013 8:31:55 PM Plug-In Found plug-in: Vista Alarm, version: 1.2.0.0 2/17/2013 8:31:55 PM Startup Initializing Plug-Ins 2/17/2013 8:31:55 PM Plug-In Initializing Plug-in: Vista Alarm on COM port 3 2/17/2013 8:31:55 PM Vista Alarm Plug-in house code: [ 2/17/2013 8:31:55 PM Vista Alarm Creating default devices for the plug-in, this is a one-time activity. 2/17/2013 8:31:55 PM Vista Alarm Opened COM port 3 2/17/2013 8:31:55 PM Vista Alarm Sent cmd: V 2/17/2013 8:31:55 PM Vista Alarm Found the AD2USB on COM port 3 running firmware version V2.2a.4 2/17/2013 8:31:55 PM Vista Alarm Monitor started... 2/17/2013 8:31:55 PM Plug-In Finished initializing plug-in Vista Alarm 2/17/2013 8:31:55 PM Plug-In Initializing X10 Plug-in: X10 CM15AUSB On USB 2/17/2013 8:31:55 PM Plug-In Initializing Plug-in: X10 CM15AUSB 2/17/2013 8:31:56 PM CM15A Initialization Successful. 2/17/2013 8:31:56 PM Plug-In Finished initializing X10 interface X10 CM15AUSB 2/17/2013 8:31:56 PM Plug-In Initializing Infrared interface USB-UIRT Interface on COM 1 2/17/2013 8:31:56 PM Plug-In Finished initializing infrared interface USB-UIRT Interface 2/17/2013 8:31:56 PM Web Server Local IP address (subnet) is: 192.168.1.65 (255.255.255.0) 2/17/2013 8:31:56 PM Web Server UPNP Discovery started 2/17/2013 8:31:56 PM Web Server Web Server started on port 80 2/17/2013 8:31:56 PM Startup Creating ASP.NET application host... 2/17/2013 8:31:57 PM Vista Alarm Ignoring Message 2/17/2013 8:31:57 PM Vista Alarm [1000000100010000----],006,[f70000008006005c08000000000000],"SYSTEM LO BAT " 2/17/2013 8:31:57 PM Startup ASP.NET application host created 2/17/2013 8:31:57 PM Startup Start automation engine... 2/17/2013 8:31:57 PM Startup This version of HomeSeer is registered. 2/17/2013 8:31:57 PM Startup Initializing Speaker Client Interface 2/17/2013 8:31:57 PM Speech Listening for remote speaker connections on port 8742 2/17/2013 8:31:57 PM Startup Powerfail Recovery will take place in 30 seconds. 2/17/2013 8:31:58 PM Network Speaker client connected from: 127.0.0.1 2/17/2013 8:31:58 PM Speaker Speaker host added, Name: ANSDESK IP address: 127.0.0.1 2/17/2013 8:31:58 PM Database HomeSeer is performing database maintenance on sample.mdb 2/17/2013 8:32:01 PM Vista Alarm Ignoring Message 2/17/2013 8:32:01 PM Vista Alarm [1000000100010000----],006,[f70000008006005c08000000000000],"****DISARMED**** READY TO ARM " 2/17/2013 8:32:03 PM Error Compact/Repair Operation Failed, The Microsoft Jet database engine cannot open the file 'c:\program files\homeseer hs2\config\sample_Compact_Repair.mdb'. It is already opened exclusively by another user, or you need permission to view its data. 2/17/2013 8:32:03 PM Error Database compact and repair failed. See the log for more information. 2/17/2013 8:32:03 PM Error Database filename was not set or file does not exist. File: c:\program files\homeseer hs2\config\sample.mdb 2/17/2013 8:32:03 PM Database Did not find an existing device record. 2/17/2013 8:32:03 PM Error Database filename was not set or file does not exist. File: c:\program files\homeseer hs2\config\sample.mdb 2/17/2013 8:32:03 PM Database Error retrieving NEW device dataset: 91, Object reference not set to an instance of an object. 2/17/2013 8:32:03 PM Database No Existing device Record and GetNewDeviceSet failed - bad news - data NOT saved. 2/17/2013 8:32:27 PM System Synchronizing events from 2/17/2013 8:32:00 AM until now 2/17/2013 8:32:27 PM System Synchronizing Events: Waiting for event actions to process... 2/17/2013 8:32:27 PM System Synchronization complete, updating devices 2/17/2013 8:32:27 PM System Device update complete 2/17/2013 8:32:27 PM Startup Starting Event Scheduler... 2/17/2013 8:32:27 PM Z-Wave Starting Z-Wave Polling... 2/17/2013 8:32:27 PM Z-Wave Starting 'Z-Wave Health' Process Starter...

[Rupp]

There should be 10 copies of your config database in the config/backup directory. Try these databases.

[Uncle Michael]

Look in the Homeseer/Config/Backup folder. You should find up to 10 backup copies of your database. Find the latest one BEFORE the restart.

Shutdown HS.
Copy the backup database to the Config folder.
Rename your current database. (Sample.OLD, for example.)
Rename the backup to the original name of the running database. (e.g. Sample.mdb)
Restart HS.
That should get you back to where you were.

[lazy_bums]

thank you so much.

its back to working fine

[drozwood90]

consider running a daily backup of your hs directory as well.

:-)

[Wadenut]

consider running a daily backup of your hs directory as well.

:-)

And keeping the boy away from the computer.