Announcement

Collapse
No announcement yet.

MyHS can't connect at the moment. Is the server down

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    MyHS can't connect at the moment. Is the server down

    I can't seem to connect to MyHS at the moment. Checked all the obvious. Is the server down.

    #2
    Down for me also.

    Comment


      #3
      Mine is working fine.

      Comment


        #4
        Mine is down

        Comment


          #5
          Working fine here on hstouch and web access.

          Sent from my Galaxy S7 Edge using Tapatalk
          HS4Pro on a Raspberry Pi4
          54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
          Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

          HSTouch Clients: 1 Android

          Comment


            #6
            Try a trace route across the pond and see where it stops?

            Seeing spotty Amazon issues (routing through Dallas, Texas).
            Last edited by Pete; August 30, 2017, 07:26 AM.
            - Pete

            Auto mator
            Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb
            Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro
            HS4 Lite - Ubuntu 22.04 / Lenovo Tiny M900 / 32Gb Ram

            HS4 Pro - V4.1.18.1 - Ubuntu 22.04 / Lenova Tiny M900 / 32Gb Ram
            HSTouch on Intel tabletop tablets (Jogglers) - Asus AIO - Windows 11

            X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Alexa, Cheaper RFID, W800 and Home Assistant

            Comment


              #7
              Mine down too. At least it's not just me.

              Comment


                #8
                Thanks guys. Only discovered it when Alexa refused to turn on the lights.

                Thought we were going to get a heads up when there was problems with the service.

                Comment


                  #9
                  Same here,s snce around 1am.

                  Comment


                    #10
                    Everyone please try again now and report back.
                    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

                    Comment


                      #11
                      For some reason the server was limiting connections but our server check was connecting so we did not detect that it was down. I have restarted the service and all looks ok as of 8:51 AM. Investigating logs to see what happened.
                      💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

                      Comment


                        #12
                        Back operational at this end. Alexa back doing what she is told lol thanks

                        Comment


                          #13
                          OK now, thanks.

                          Comment


                            #14
                            stopped working: saying email verification not working

                            mine stopped.. so my google homes are not working and are saying "homeseer is not responding"... when i try to log into myhsremote....i get "email verification not found.

                            Comment


                              #15
                              Support is not busy right now, give us a call and they can probably clear things up, sounds like an issue with your account.

                              Originally posted by npa View Post
                              mine stopped.. so my google homes are not working and are saying "homeseer is not responding"... when i try to log into myhsremote....i get "email verification not found.
                              💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

                              Comment

                              Working...
                              X