I have two WD100+ devices installed as a test. For two days they both worked fine. This morning, however, one of them began to exhibit strange behavior. When I went into the Homeseer settings for it, and went to the Z-Wave tab, it told me "Firmware version information could NOT be retrieved. Please make sure the device is communicating and refresh this page" and I was unable to expand the Z-Wave settings or the associations. Remote control of the load continued to work fine, and Homeseer continued to receive status updates for local control.
I tried cutting and restoring power to the device, and that solved the problem, but within an hour, the problem was back. Several hours have passed, and I have never again been able to get the Z-Wave settings, but the device still works fine, both remotely and locally.
The device has firmware 5.16.
Do I have a faulty device, or is there something else going on here? Any help would be appreciated.
I tried cutting and restoring power to the device, and that solved the problem, but within an hour, the problem was back. Several hours have passed, and I have never again been able to get the Z-Wave settings, but the device still works fine, both remotely and locally.
The device has firmware 5.16.
Do I have a faulty device, or is there something else going on here? Any help would be appreciated.
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