Announcement

Collapse
No announcement yet.

Where is the help file?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Where is the help file?

    Frustrated... The HomeSeer HS3 online help is not reachable.
    Don

    #2
    Yeah, getting a 404 here too - they must have moved it somewhere.
    The SDK help file is gone now too
    HS4Pro on a Raspberry Pi4
    54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
    Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

    HSTouch Clients: 1 Android

    Comment


      #3
      Yup see that it is not working via the HS3 GUI.

      GUI Help file

      HTTP Error 404. The requested resource is not found.

      You can get to it here:

      Online Help for HS3

      Rich mentioned this a little bit ago.


      Today, 02:52 PM

      The MyHS server is having a problem with connections, so we have switched all traffic to the backup server. We are investigating. All services test ok at this time.
      Last edited by Pete; March 12, 2018, 05:35 PM.
      - Pete

      Auto mator
      Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb
      Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro
      HS4 Lite - Ubuntu 22.04 / Lenovo Tiny M900 / 32Gb Ram

      HS4 Pro - V4.1.18.1 - Ubuntu 22.04 / Lenova Tiny M900 / 32Gb Ram
      HSTouch on Intel tabletop tablets (Jogglers) - Asus AIO - Windows 11

      X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Alexa, Cheaper RFID, W800 and Home Assistant

      Comment


        #4
        Are you guys still seeing this issue with the help file?
        💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

        Comment


          #5
          Yes
          Don

          Comment


            #6
            Originally posted by Rupp View Post
            Are you guys still seeing this issue with the help file?
            Yes. Can you not see it also?
            HS4Pro on a Raspberry Pi4
            54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
            Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

            HSTouch Clients: 1 Android

            Comment


              #7
              Originally posted by Pete View Post
              Yup see that it is not working via the HS3 GUI.

              GUI Help file

              HTTP Error 404. The requested resource is not found.

              You can get to it here:

              Online Help for HS3

              Rich mentioned this a little bit ago.


              Today, 02:52 PM

              The MyHS server is having a problem with connections, so we have switched all traffic to the backup server. We are investigating. All services test ok at this time.
              It's not working there now either (nor from the link within HS3).

              Comment


                #8
                See here: https://forums.homeseer.com/forum/ho...18#post1657818
                Jon

                Comment


                  #9
                  Originally posted by Rupp View Post
                  Are you guys still seeing this issue with the help file?
                  The corrected URL was working briefly, and I noted to rjh that it had stopped working again with a server error, not a URL error.
                  HomeSeer Version: HS4 Pro Edition 4.2.19.0 (Windows - Running as a Service)
                  Home Assistant 2024.3
                  Operating System: Microsoft Windows 11 Pro - Desktop
                  Z-Wave Devices via two Z-Net G3s
                  Zigbee Devices via RaspBee on RPi 3b+
                  WiFi Devices via Internal Router.

                  Enabled Plug-Ins
                  AK GoogleCalendar 4.0.4.16,AK HomeAssistant 4.0.1.23,AK SmartDevice 4.0.5.1,AK Weather 4.0.5.181,AmbientWeather 3.0.1.9,Big6 3.44.0.0,BLBackup 2.0.64.0,BLGData 3.0.55.0,BLLock 3.0.39.0,BLUPS 2.0.26.0,Device History 4.5.1.1,EasyTrigger 3.0.0.76,Harmony Hub 4.0.14.0,HSBuddy 4.51.303.0,JowiHue 4.1.4.0,LG ThinQ 4.0.26.0,ONVIF Events 1.0.0.5,SDJ-Health 3.1.1.9,TPLinkSmartHome4 2022.12.30.0,UltraCID3 3.0.6681.34300,Z-Wave 4.1.3.0

                  Comment


                    #10
                    Originally posted by ewkearns View Post

                    The corrected URL was working briefly, and I noted to rjh that it had stopped working again with a server error, not a URL error.
                    Rupp's post was from 2018!

                    See my previous post for the correct links.
                    Jon

                    Comment


                      #11
                      Originally posted by jon00 View Post

                      Rupp's post was from 2018!

                      See my previous post for the correct links.
                      True, but joegr's post was from yesterday. The links you posted do work and I guess we should be using those. There are a few threads and more links. It is pretty confusing.
                      HomeSeer Version: HS4 Pro Edition 4.2.19.0 (Windows - Running as a Service)
                      Home Assistant 2024.3
                      Operating System: Microsoft Windows 11 Pro - Desktop
                      Z-Wave Devices via two Z-Net G3s
                      Zigbee Devices via RaspBee on RPi 3b+
                      WiFi Devices via Internal Router.

                      Enabled Plug-Ins
                      AK GoogleCalendar 4.0.4.16,AK HomeAssistant 4.0.1.23,AK SmartDevice 4.0.5.1,AK Weather 4.0.5.181,AmbientWeather 3.0.1.9,Big6 3.44.0.0,BLBackup 2.0.64.0,BLGData 3.0.55.0,BLLock 3.0.39.0,BLUPS 2.0.26.0,Device History 4.5.1.1,EasyTrigger 3.0.0.76,Harmony Hub 4.0.14.0,HSBuddy 4.51.303.0,JowiHue 4.1.4.0,LG ThinQ 4.0.26.0,ONVIF Events 1.0.0.5,SDJ-Health 3.1.1.9,TPLinkSmartHome4 2022.12.30.0,UltraCID3 3.0.6681.34300,Z-Wave 4.1.3.0

                      Comment


                        #12
                        Originally posted by ewkearns View Post

                        True, but joegr's post was from yesterday. The links you posted do work and I guess we should be using those. There are a few threads and more links. It is pretty confusing.
                        Agree...The forum is full of threads with dead links now. Many are related to the move of the document server. I just update my browser address book with the latest as they change!
                        Jon

                        Comment


                          #13
                          Thanks

                          Comment

                          Working...
                          X