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    Module Crash + Won't Update

    Hello,

    I installed the Caseta module (3.0.0.95) on HS3 (3.0.0.318) running on a HomeTroller S6. For the first day or so it worked great.

    Then I noticed a significant lag with HS3, and decided to log in to the HomeTroller directly. When I logged in, I noticed a Windows crash dialog for the Caseta module. Once I acknowledged the crash, HS3 became responsive again.

    I attempted to update the module to 3.0.0.96, but it either says update failed or (if I turn off the plug-in first), says it succeeded but it remains at the same version level. I've tried a full un-install / re-install of the plug-in as well but that doesn't seem to work either.

    How should I troubleshoot this?


    Thanks!

    #2
    Ok disable the plugin and update it should work.

    tell me if this solve the problem.

    thanks

    Comment


      #3
      Hi and thanks for the quick reply.

      That did allow me to update the plug-in (now running 3.0.0.96), but unfortunately it's still crashing.

      Comment


        #4
        do you run Windows or Linux? Do you have an error in the log or in the hometroller?

        Comment


          #5
          Yes. Hopefully this helps... It successfully connects on Port 22 for SSH, but won't connect via Port 23 / Telnet:

          <code>
          Aug-25 4:34:06 PM LutronCaseta ERROR Unable connect to the SmartBridgeS1 telnet check the IP address. Error: 192.168.20.86:23....No connection could be made because the target machine actively refused it 192.168.20.86:23
          .
          .
          .
          Aug-25 4:28:21 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:19 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:17 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:15 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:13 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:11 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:09 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:07 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:06 PM LutronCaseta Lutron Smart Bridge Project
          Aug-25 4:28:05 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:04 PM LutronCaseta Connected to SSHS1: 192.168.20.86Port: 22 Succesfull
          Aug-25 4:28:04 PM LutronCaseta Waiting for Login SSHS1: 192.168.20.86Port: 22
          Aug-25 4:28:03 PM LutronCaseta try connecting to the SmartBridgeS1 telnet IP address 192.168.20.86Port: 23
          Aug-25 4:28:03 PM LutronCaseta try connecting to the SmartBridgeS1 SSH IP address 192.168.20.86Port: 22
          Aug-25 4:28:02 PM Plug-In Finished initializing plug-in LutronCaseta
          Aug-25 4:28:02 PM LutronCaseta Initializing done! Ready...
          Aug-25 4:28:01 PM LutronCaseta Starting initializiation. LutronCaseta
          Aug-25 4:28:01 PM LutronCaseta Method Connected, waiting to be initialized....
          Aug-25 4:28:01 PM Info Plugin LutronCaseta has connected. IP:127.0.0.1:51280
          Aug-25 4:28:01 PM Plug-In Interface LutronCaseta is running as a trial, 29 days remaining.
          </code>

          Comment


            #6
            if you have a Lutron Pro you need to turn on the telnet in your lutron apps of your phone

            setting - advanced - integration - telnet support

            Comment


              #7
              That was it! Thank you!

              Comment


                #8
                Welcome have fun with it

                Comment

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