I am having problems with the Homeseer plug-in recognizing the sensor(s). I have tried two different sensors, my old by APC BioPod and a new Zvetco P4000-WP. I cannot get the plug-in to recognize either sensor. This problem started while using v1.3 of the plug-in so I upgraded to 1.4 and deleted all the previous fingerprint samples. However, it did not change this problem any. The driver (flmckusb.sys) is version 5.00.2036, dated 1/13/2005.
This problem started about a week ago. Everything had been working fine with the BioPod Reader for over two years. It then suddenly stopped reading fingerprints. The only changes that I have made to the machine are the monthly Microsoft updates. However, the BioPod Reader did work for well over a week after installing the latest updates and rebooting. I tried removing the reader from the door/extender and connected it directly to (various) USB ports both on the side and in the rear of the PC. Same problem. The driver would seem to recognize the reader when I plugged it in. (The USB bubble would pop up and display the AuthenTec AES4000 notice when the reader was inserted in the USB port.) Even tried going through 2 different powered USB Hubs. When I go into the plug-in configuration nothing shows in the sensor dropdown box. Same for both sensors. On startup I get the normal plug-in messages:
7/7/2008 1:52:59 PM ~!~Info~!~Found plug-in: FingerPrint Reader, version: 1.4.2448.16628
7/7/2008 1:53:18 PM ~!~Info~!~Initializing Plug-in: FingerPrint Reader
7/7/2008 1:53:19 PM ~!~Info~!~Finished initializing plug-in FingerPrint Reader
Is there any further trouble shooting I can do? Is there a later AuthenTec driver available? Any other suggestions?
This problem started about a week ago. Everything had been working fine with the BioPod Reader for over two years. It then suddenly stopped reading fingerprints. The only changes that I have made to the machine are the monthly Microsoft updates. However, the BioPod Reader did work for well over a week after installing the latest updates and rebooting. I tried removing the reader from the door/extender and connected it directly to (various) USB ports both on the side and in the rear of the PC. Same problem. The driver would seem to recognize the reader when I plugged it in. (The USB bubble would pop up and display the AuthenTec AES4000 notice when the reader was inserted in the USB port.) Even tried going through 2 different powered USB Hubs. When I go into the plug-in configuration nothing shows in the sensor dropdown box. Same for both sensors. On startup I get the normal plug-in messages:
7/7/2008 1:52:59 PM ~!~Info~!~Found plug-in: FingerPrint Reader, version: 1.4.2448.16628
7/7/2008 1:53:18 PM ~!~Info~!~Initializing Plug-in: FingerPrint Reader
7/7/2008 1:53:19 PM ~!~Info~!~Finished initializing plug-in FingerPrint Reader
Is there any further trouble shooting I can do? Is there a later AuthenTec driver available? Any other suggestions?
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