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SmartStick+ Discussions related to the HomeSeer SmartStick+ Z-Wave USB interface

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Old January 10th, 2017, 07:22 PM
mrjoemiller mrjoemiller is offline
Join Date: Jan 2017
Location: MI
Posts: 2
Exclamation SmartStick+ not recognized

When trying to install the Uzb file I get a message "The Inf file you selected does not support this method of installation".
Also the SmartStick+ does not show up in device manager under com ports.

This is a new installation on a fresh install of Windows 7.
I have Microsoft .Net Framework ver. 4.6.1 installed.
I've verified the USB PORT is working.

Help please
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Old January 10th, 2017, 08:32 PM
Rupp's Avatar
Rupp Rupp is offline
Join Date: Jan 2001
Location: Huntsville, Al. USA
Posts: 37,035
.inf drivers are installed by hitting update drivers from the device manager. Is this how you attempted to install it?
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Old January 11th, 2017, 12:59 PM
mrjoemiller mrjoemiller is offline
Join Date: Jan 2017
Location: MI
Posts: 2
It turns out to be a security camera video card causing the problem. Once it was removed, I was able to install and activate the SmartStick+.
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