Originally posted as reply in Omni plugin thread, should have posted here.
We have 3 Echo Dots, and 2 Amazon accounts (under one Amazon Household), and 1 myHS free account. I can enable Alexa HS simple skill/API from Alexa app signed in on one Amazon account, discover devices successfully, all works well, from Alexa on that account.
Then log in to other account in Alexa app, enable skill, discover, all found. But Alexa connected to original Amazon account now says all devices don't respond.
Then tell Alexa to switch accounts, now she can control the devices again. Log back in to the original Amazon account in Alexa app, all devices are shown offline, that is why Alexa on that account cannot control them.
On that original Amazon account, disable and re-enable skill, rediscover, all good again for Alexa on that account, but now Alexa on other account cannot control things, and app for that account says devices all offline.
I suspect MyHS can only accept one Amazon linked account login at a time, even though same Household, so Alexas on different accounts cannot both access MyHS and connect to devices.
Can anyone confirm, or is this a matter to raise (again?) with Homeseer support? My wife and I have different uses and profiles for our Alexas and I don't want to have to keep them all on one account just to use HS.
Thanks
We have 3 Echo Dots, and 2 Amazon accounts (under one Amazon Household), and 1 myHS free account. I can enable Alexa HS simple skill/API from Alexa app signed in on one Amazon account, discover devices successfully, all works well, from Alexa on that account.
Then log in to other account in Alexa app, enable skill, discover, all found. But Alexa connected to original Amazon account now says all devices don't respond.
Then tell Alexa to switch accounts, now she can control the devices again. Log back in to the original Amazon account in Alexa app, all devices are shown offline, that is why Alexa on that account cannot control them.
On that original Amazon account, disable and re-enable skill, rediscover, all good again for Alexa on that account, but now Alexa on other account cannot control things, and app for that account says devices all offline.
I suspect MyHS can only accept one Amazon linked account login at a time, even though same Household, so Alexas on different accounts cannot both access MyHS and connect to devices.
Can anyone confirm, or is this a matter to raise (again?) with Homeseer support? My wife and I have different uses and profiles for our Alexas and I don't want to have to keep them all on one account just to use HS.
Thanks
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