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Old September 20th, 2004, 02:22 PM
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Rien du Pre Rien du Pre is offline
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I use a CADDX alarmsystem and I ordered a NX-584 at bass burglar alarms, but they do not respond to my emails and faxes etc.
I payed already using my creditcard !!!

Does anyone else has bad expiriences with them ??

Rien du Pre
The Netherlands
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Old September 20th, 2004, 03:24 PM
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I've never heard of them, and the BBB doesn't have a listing, but a search of the Internet doesn't seem to show any complaints for them, which is good.

They are located in Florida, so its probably not unusual for them not to answer e-mail, assuming they even have power. I'd be patient, and probably next time check out the business at http://www.bbb.org first (Better Business Bureau)
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Old September 20th, 2004, 06:50 PM
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That's Robert L. Bass and he posts quite a bit on the comp.home.automation newsgroup (in fact, he had a couple of new posts as of yesterday). The reply-to address he uses on the newsgroup is robertlbass@comcast.net. If that is different than the one you've been using, you may want to try it.

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Old September 22nd, 2004, 11:22 AM
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Rien du Pre Rien du Pre is offline
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Thanks Steve,

But | tried several email adresses, send him some faxes and called him, without any response !!
I've scanned through that newsgroup and read that a number of members say nasty things about Robert Bass.

So I regret that I ordered it at his site !!!
This is my first bad experience in selling on the internet.

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