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  #1  
Old December 6th, 2017, 08:21 PM
hucker233 hucker233 is offline
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Join Date: Sep 2017
Location: WA
Posts: 22
SEL Crashes

I have been having an issue where the SEL hangs and requires a manual reboot. Looking back in the logs the system has restarted about 8 times. Probably half of those were intentional (moving the system around). It is definitely a thing that is happening. It is a bit frustrating because I actuyally don't have much stuff outomated, but I do use an Alexa Dot and 2 of the crashes made voice controlled lights not work. Not an issue for me but very low WAF.

What is the best way to trouble shoot this?


------------------------------------------------------------------------------------

MESSAGE BOARD (copy/paste section below to message board posts)

Current Date/Time: 12/6/2017 4:06:36 PM
HomeSeer Version: HS3 Standard Edition 3.0.0.368
Linux version: Linux hometrollerSEL 3.16.0-031600-generic #201408031935 SMP Sun Aug 3 23:56:17 UTC 2014 i686 i686 i686 GNU/Linux System Uptime: 0 Days 23 Hours 17 Minutes 47 Seconds
IP Address: 192.168.1.9
Number of Devices: 155
Number of Events: 42
Available Threads: 199

Enabled Plug-Ins
2.0.22.0: BLOccupied
3.0.0.28: Nest
0.0.0.34: Pushover 3P
3.0.0.40: UPBSpud
3.0.1.130: Z-Wave

HELP DESK (copy/paste section below to help desk tickets & emails)

Current Date/Time: 12/6/2017 4:06:36 PM
HomeSeer Version: HS3 Standard Edition 3.0.0.368
Linux version: Linux hometrollerSEL 3.16.0-031600-generic #201408031935 SMP Sun Aug 3 23:56:17 UTC 2014 i686 i686 i686 GNU/Linux System Uptime: 0 Days 23 Hours 17 Minutes 47 Seconds
IP Address: 192.168.1.9
Number of Devices: 155
Number of Events: 42
Available Threads: 199
License: Registered
License: 105734
User Name and Access Level: admin (Admin)
WAN IP Address: 73.239.192.64
Web Server Port: 80
Location: (Latitude) 47.62 (Longitude) 122.33 City/State-US-Washington,Seattle,122.33,47.62

Enabled Plug-Ins
2.0.22.0: BLOccupied
3.0.0.28: Nest
0.0.0.34: Pushover 3P
3.0.0.40: UPBSpud
3.0.1.130: Z-Wave
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  #2  
Old December 6th, 2017, 08:41 PM
Pete's Avatar
Pete Pete is online now
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Join Date: Jan 2001
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Posts: 14,270
Welcome to the Homeseer forum hucker233.

Are you familiar with using SSH with your SEL?

Do you have a desktop that you leave on?

Easy peasey passive way to check on your SEL would be to run htop in a terminal windows where you can watch the HS3 core and each plugin.

1 - restart the box
2 - login via SSH
3 - type sudo su
4 - type apt-get install htop
5 - htop
6 - read the instructions for using htop
7 - filter on mono and tweak out display for a better view.

Leave the terminal window running while you watch to see if there is a particular plugin issue.

run htop and go to set up which is F2. Configure your stuff as you see in the attached picture.

Name:  htop1.jpg
Views: 18
Size:  152.3 KB

do a search which is F3 on only mono processes as you see in the picture attached.

Name:  htop2.jpg
Views: 19
Size:  249.5 KB

watch the total memory and each of the mono processes as you see in the picture attached and concurrently have a look at the day's Homeseer log file for any errors.


Name:  htop3.jpg
Views: 17
Size:  253.3 KB

With the above stuff/information post your issues in this thread...

Discussions related to HomeSeer Beta builds 3.0.0.369->3.0.0.383

It is not normal for your Homeseer SEL Homeseer 3 to quit working like you describe.
__________________
- Pete

Automator

HS3 Pro & Lite
Edition Beta 3.0.0.387 | Ubuntu 16.04 64 bit | Oracle Windows Virtual Box ==> for Wintel only SAPI and HS3 plugins


Last edited by Pete; December 6th, 2017 at 11:53 PM.
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  #3  
Old December 7th, 2017, 06:28 PM
hucker233 hucker233 is offline
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Join Date: Sep 2017
Location: WA
Posts: 22
Thanks for the pointer these tools, I'll get this up and running and see what is going on.
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