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    #31
    Originally posted by ben pownall View Post
    Ok so i have shutdown all plugins. restarted HS3. Then using hstouch designer to reconnect my log shows the following



    Sep-09 17:45:07 HSTouch ServerClient has DISCONNECTED.

    Sep-09 17:45:07 HSTouch ServerClient (192.168.1.242/3965) has raised LineDisconnected or was forced closed.

    Sep-09 17:45:07 HSTouch Server WarningClient dropped connection 192.168.1.242/3965

    Sep-09 17:45:07 HSTouch ServerOpening connection from:192.168.1.242/3965


    You run HS3 with a purchased HSTouch license ?

    ---
    John

    Comment


      #32
      I upgraded to 357 this morning and see the same thing.
      I've tried restarting system, changing the password for the login being automatically created when using MyHS, attaching locally (not with MyHS), nothing works.


      Sep-09 10:46:33 AM HSTouch Server Client has DISCONNECTED.
      Sep-09 10:46:33 AM HSTouch Server Client (192.168.1.12/56510) has raised LineDisconnected or was forced closed.
      Sep-09 10:46:33 AM HSTouch Server Warning Client dropped connection 192.168.1.12/56510
      Sep-09 10:46:33 AM HSTouch Server Opening connection from:192.168.1.12/56510
      Sep-09 10:46:32 AM HSTouch Server Client has DISCONNECTED.
      Sep-09 10:46:32 AM HSTouch Server Client (192.168.1.100/3139) has raised LineDisconnected or was forced closed.
      Sep-09 10:46:32 AM HSTouch Server Warning Client dropped connection 192.168.1.100/3139
      Sep-09 10:46:32 AM HSTouch Server Opening connection from:192.168.1.100/3139
      Sep-09 10:46:32 AM Info The user <I removed the MyHS user name>, was added to the system due to a login from HSTouch through MyHS. This feature may be disabled in setup.

      -- Ernie

      Current Date/Time: 9/9/2017 10:47:06 AM
      HomeSeer Version: HS3 Pro Edition 3.0.0.357
      Operating System: Microsoft Windows XP Home Edition - Work Station
      System Uptime: 0 Days 0 Hours 5 Minutes 39 Seconds
      IP Address: 192.168.1.100
      Number of Devices: 222
      Number of Events: 47
      Available Threads: 200

      Enabled Plug-Ins
      2.0.47.0: BLBackup
      1.0.3.0: BLShutdown
      3.0.0.21: ImperiHome
      3.0.0.14: NetCAM
      3.0.6405.17148: Ultra1Wire3
      3.0.1.130: Z-Wave

      Comment


        #33
        For anyone upgrading to .357 it might be worth mentioning what OS you are using and what version you are updating from. Some are updating from Betas and other are updating from .318 the previous final release.

        I always take a full backup before upgrading as it saves on those "how do I roll back" dilemmas. For anyone using Raspberry Pi or similar a full image saves a lot of hair pulling in the event of a failed upgrade.

        Comment


          #34
          yeah. originally i had hstouch with a license and also for the hs touch designer.

          On upgrade the license info in the plugins page disappeared and the said built into hs. see set up.

          now nothing works

          Comment


            #35
            Personally I am befuddled here seeing these issues with V.357 as there were both Windows and Linux users testing the HS3 betas.

            As disabling the plugins didn't work the I would try one more thing.

            1 - shut down HS3
            2 - back up the entire HS3 directory
            3 - rename HS3 directory
            4 - install HS3 new
            5 - see if the same issues exist

            then

            1 - delete your new HS directory
            2 - copy renamed old directory to HS directory
            3 - downgrade your homeseer version back to where it was when it was working or
            4 - restore a back up before you upgraded to V.357 and

            Wait for Rich to respond today or Monday?

            Note that if you have the HS directory backed up you will not lose anything.

            Do not get frustrated if nothing works. Just restore a back up to where you were before the upgrade.
            - Pete

            Auto mator
            Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb
            Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro
            HS4 Lite - Ubuntu 22.04 / Lenovo Tiny M900 / 32Gb Ram

            HS4 Pro - V4.1.18.1 - Ubuntu 22.04 / Lenova Tiny M900 / 32Gb Ram
            HSTouch on Intel tabletop tablets (Jogglers) - Asus AIO - Windows 11

            X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Alexa, Cheaper RFID, W800 and Home Assistant

            Comment


              #36
              ok thanks. will give it a go

              Comment


                #37
                how do i downgrade ? without copying and pasting from a backup

                Comment


                  #38
                  Originally posted by ben pownall View Post
                  yeah. originally i had hstouch with a license and also for the hs touch designer.



                  On upgrade the license info in the plugins page disappeared and the said built into hs. see set up.



                  now nothing works


                  I don't have the solution. It seems a licensing issue. Normally HS addresses these issues very fast.


                  ---
                  John

                  Comment


                    #39
                    how do i downgrade ? without copying and pasting from a backup

                    Install the version you were using before upgrading to V.357.

                    I am guessing the install versions of HS3 for windows are archived here some place.

                    Personally when running HS2 I would always save install and upgrade versions of HS2.

                    Not sure how to do this with Homeseer 3 for Windows.

                    Here save all updates and install versions of HS3 for Linux.

                    The install HS3 version 318 for Windows is still posted under downloads:

                    hxxps://homeseer.com/updates3/SetupHS3_3_0_0_318.msi

                    I am not sure where the upgrades for Windows HS3 are kept.

                    BEFORE doing this make sure you keep a back up of the directory. That is the most important piece of this stuff.

                    Make sure that Homeseer is not running when you are playing around with the directories.

                    You will not mess anything up have multiple renamed Homeseer directories or copies of directories.
                    Last edited by Pete; September 9, 2017, 12:40 PM.
                    - Pete

                    Auto mator
                    Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb
                    Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro
                    HS4 Lite - Ubuntu 22.04 / Lenovo Tiny M900 / 32Gb Ram

                    HS4 Pro - V4.1.18.1 - Ubuntu 22.04 / Lenova Tiny M900 / 32Gb Ram
                    HSTouch on Intel tabletop tablets (Jogglers) - Asus AIO - Windows 11

                    X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Alexa, Cheaper RFID, W800 and Home Assistant

                    Comment


                      #40
                      right i think i have sussed it. my hs3 main boot window is asking me to register again. it is showing as licensed but wont let me re register.

                      it takes me to an re registering window in hs with all the required fields in.

                      guess will have to wait for monday until hs team back in

                      Comment


                        #41
                        Originally posted by ben pownall View Post
                        right i think i have sussed it. my hs3 main boot window is asking me to register again. it is showing as licensed but wont let me re register.



                        it takes me to an re registering window in hs with all the required fields in.



                        guess will have to wait for monday until hs team back in


                        Just give it a try. Regular the HS team also responds in the weekend.

                        ---
                        John

                        Comment


                          #42
                          I have seen that HST is around many times on weekends.
                          - Pete

                          Auto mator
                          Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb
                          Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro
                          HS4 Lite - Ubuntu 22.04 / Lenovo Tiny M900 / 32Gb Ram

                          HS4 Pro - V4.1.18.1 - Ubuntu 22.04 / Lenova Tiny M900 / 32Gb Ram
                          HSTouch on Intel tabletop tablets (Jogglers) - Asus AIO - Windows 11

                          X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Alexa, Cheaper RFID, W800 and Home Assistant

                          Comment


                            #43
                            Updated this afternoon on RPi3 from .318 to .357. Works great, no issues so far. HS Touch on iOS is extremely fast.

                            Love the ability to hide devices (HS Switches root & scene) from mobile views.

                            Comment


                              #44
                              New release doesn't work with my IP address

                              I have a problem with the new release regarding the webpage. I have the HS webserver set to 8080.

                              http://127.0.0.1:8080 works
                              http://192.168.168.11:8080 used to work now broken

                              Yes I checked that the server's IP address has not changed. The start-up log doesn't show anything I can see that wrong. When it starts up, it tries to launch 192.168.168.11:8080 and breaks (used to work). I thought I'd try the loop-back address and that works.

                              Please help. Several different scripts etc. using the 192 address.

                              Thanks.

                              Tahl

                              Comment


                                #45
                                Originally posted by tahl View Post
                                I have a problem with the new release regarding the webpage. I have the HS webserver set to 8080.

                                http://127.0.0.1:8080 works
                                http://192.168.168.11:8080 used to work now broken

                                Yes I checked that the server's IP address has not changed. The start-up log doesn't show anything I can see that wrong. When it starts up, it tries to launch 192.168.168.11:8080 and breaks (used to work). I thought I'd try the loop-back address and that works.

                                Please help. Several different scripts etc. using the 192 address.

                                Thanks.

                                Tahl
                                What OS are you running on? Does it work if you disable your firewall if one is in use?
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