Hi, I'd like very much for my wife to be able to access MyHS for our HS3 system, but it's very confusing. I have set her up in TOOLS-> SETUP->NETWORK as a "normal" user, with her own login and password. I was under the impression that I could then create a new user in MyHS with these same parameters, under the existing license/password, for her to be given access as a "normal" user when logging in remotely. But the MyHS account registration process does not allow more than 1 user per license? How can I handle this?
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Originally posted by JimSpy View PostHi, I'd like very much for my wife to be able to access MyHS for our HS3 system, but it's very confusing. I have set her up in TOOLS-> SETUP->NETWORK as a "normal" user, with her own login and password. I was under the impression that I could then create a new user in MyHS with these same parameters, under the existing license/password, for her to be given access as a "normal" user when logging in remotely. But the MyHS account registration process does not allow more than 1 user per license? How can I handle this?
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Originally posted by cowinger View PostDo you use HSTouch? You can add her as server 1 I believe and match that info to the info in setup. Then change connection mode in the app to have hers startup with that connection. I think she has to have a client name in the setup and that same info on her phone in HSTouch under Client Name.
Jim Speiser
38-year veteran of Home Automation
Still don't know squat
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Originally posted by JimSpy View PostYes, I''m trying to get her on HSTouch. Are you saying that she does NOT have to have a separate account in MyHS that matches her info in SETUP?HS4 Pro, 4.2.19.16 Windows 10 pro, Supermicro LP Xeon
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Originally posted by rprade View PostI *think* MyHS will only allow a single user account, unless you purchase the premium services at $24 per year. With premium you can have multiple systems and I think multiple users. With port forwarding, you can set the user account in HSTouch configuration. Read here.
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Originally posted by cowinger View PostRandy, couldn't he just add HSTouch on her phone and put his username and pw in? If you wanted to take another step you could add a username and pw to server1 and add the same info in setup and select normal and then she could log in as server1. But then she could also log in as MyHomeseer also so it is a mood point.HS4 Pro, 4.2.19.16 Windows 10 pro, Supermicro LP Xeon
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Originally posted by rprade View PostIn his original post he asked "I'd like very much for my wife to be able to access MyHS". He stated he wanted to use her credentials so that her access is limited. As I wrote above MyHS will not work with multiple users or multiple systems without purchasing the premium service. If he is using port forwarding, each HSTouch client can use different credentials, because he would be directly communicating with HS without the MyHS proxy.
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Originally posted by JimSpy View PostOK, so bottom line, I can't? She has to be me for MyHS? Then what is the purpose of creating multiple accounts within the HS SETUP page?
The reason for multiple logins is to control access on your LAN, or from port forwarding your WAN. MyHS creates its own users, unless it is disabled in setup. With the premium service, you may be able to use accounts you’ve already setup, but I am not sure since I haven’t tried it.HS4 Pro, 4.2.19.16 Windows 10 pro, Supermicro LP Xeon
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Originally posted by rprade View PostMyHS free only supports a single account. MyHS premium for $24 per year supports multiple users and multiple systems.
The reason for multiple logins is to control access on your LAN, or from port forwarding your WAN. MyHS creates its own users, unless it is disabled in setup. With the premium service, you may be able to use accounts you’ve already setup.
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Originally posted by rprade View PostMyHS free only supports a single account. MyHS premium for $24 per year supports multiple users and multiple systems.
The reason for multiple logins is to control access on your LAN, or from port forwarding your WAN. MyHS creates its own users, unless it is disabled in setup. With the premium service, you may be able to use accounts you’ve already setup, but I am not sure since I haven’t tried it.
I pay for the premium service only because I manage more than one HS system and I need to restrict, my wife for example from accessing any system other than our home. The only way to see this option when logging into MyHS is to pay for the premium service and have more than one HS system linked to that account.
If you log into your MyHS account and click on the “Manage Account” button it should give you an option to add a user, correct?
Sent from my iPad using TapatalkLast edited by The Profit; November 5, 2018, 03:31 AM.HS4 4.2.6.0 &HSTouch Designer 3.0.80
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