Error finding plugin in GenPage: Object reference not set to an instance of an object

[drew17]

Hello Blade,

I am receiving the following error with BLSecurity (screen captures attached). I tried reinstalling without any luck.

Thank you in advance for your help.

Drew

[Blade]

Log a ticket on my help desk and attach a debug log zipped from the plugin capturing this issue

[mmn]

What was the resolution to this? I just moved HS3 from one machine to another. It was working on the old machine but getting this same error on the new. Something not installed that's required?

Regards
Michael

Jan-28 10:43:33 AM Error Getting plugin GenPage: Object reference not set to an instance of an object.
Jan-28 10:42:18 AM BLSecurity start BLSecurity plugin has been initialized
Jan-28 10:42:18 AM Error Initializing plug-in(2): BLSecurity Instance::Object reference not set to an instance of an object.0STACK:Server stack trace: Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessag e(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(Mess ageData& msgData, Int32 type) at HomeSeerAPI.IPlugInAPI.InitIO(String port) at Scheduler.clsHSPI.CheckInterfaces()
Jan-28 10:42:14 AM Plug-In Finished initializing plug-in BLSecurity
Jan-28 10:41:17 AM BLSecurity Error DatabaseFunctionsSingleton.CompactDatabase(): DatabasePathAndName: C:\Program Files\HomeSeer HS3\Data\BLSecurity\BLSecurity.mdb
Jan-28 10:41:17 AM BLSecurity Error DatabaseFunctionsSingleton.CompactDatabase(): An error has occurred during compacting of the database: Retrieving the COM class factory for component with CLSID {CD7791B9-43FD-42C5-AE42-8DD2811F0419} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
Jan-28 10:41:17 AM BLSecurity Error DatabaseFunctionsSingleton.PerformDatabaseUpdate(): sqlUpdateString: DELETE from tblSecurityActivity WHERE txtDateTime {0x3C} #1/14/2014 10:41:16#
Jan-28 10:41:17 AM BLSecurity Error DatabaseFunctionsSingleton.PerformDatabaseUpdate(): DatabasePathAndName: C:\Program Files\HomeSeer HS3\Data\BLSecurity\BLSecurity.mdb
Jan-28 10:41:17 AM BLSecurity Error DatabaseFunctionsSingleton.PerformDatabaseUpdate(): An error has occurred during database update statement: ExecuteNonQuery requires an open and available Connection. The connection's current state is closed.
Jan-28 10:41:17 AM BLSecurity Error DatabaseFunctionsSingleton.GetADODBConnection(): Caught exception opening database connection: The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine.
Jan-28 10:41:16 AM BLSecurity start Devices have been loaded.
Jan-28 10:41:15 AM BLSecurity start Loaded configuration successfully
Jan-28 10:41:15 AM BLSecurity start BLSecurity version is: 2.0.4.0
Jan-28 10:41:15 AM BLSecurity start Initializing BLSecurity...

[mmn]

Installing MS Access Runtime solved the one problem but still getting this>

Jan-28 11:04:06 AM BLSecurity start BLSecurity plugin has been initialized
Jan-28 11:04:06 AM Error Initializing plug-in(2): BLSecurity Instance::Object reference not set to an instance of an object.0STACK:Server stack trace: Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessag e(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(Mess ageData& msgData, Int32 type) at HomeSeerAPI.IPlugInAPI.InitIO(String port) at Scheduler.clsHSPI.CheckInterfaces()
Jan-28 11:04:03 AM Plug-In Finished initializing plug-in BLSecurity

Regards
Michael

[Blade]

Still having the issue for the user.
I do not get any errors here when I run it.
Right now I am not sure what is causing it

[drew17]

Update

I have been in contact with Blade and they (Blade and HomeSeer) are working on it.

Thank you,

Drew

[Blade]

Try 2.0.7 in the updater and see if it fixes this issue

[drew17]

2.0.7.0 has resolved this issue

2.0.7.0 has resolved this issue.

After enabling this plugin, you will have to refresh the Manage Plug-in page for full functionality.

Thank you!

Drew