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    License

    Dumb question. Getting ready to attempt the upgrade from HAI to OMNI, and I guess I need to enter my license code. Where the heck to I find my license code?

    Thanks

    Bob

    Current Date/Time: 9/17/2017 1:10:29 PM
    HomeSeer Version: HS3 ZEE S2 Edition 3.0.0.357
    Linux version: Linux HomeTrollerZeeS2 3.18.11-v7+ #781 SMP PREEMPT Tue Apr 21 18:07:59 BST 2015 armv7l GNU/Linux System Uptime: 0 Days 0 Hours 4 Minutes 6 Seconds
    IP Address: 192.168.1.107
    Number of Devices: 277
    Number of Events: 120
    Available Threads: 399

    Enabled Plug-Ins
    3.0.0.5: CM15A
    3.0.1.27: HAI
    2.9.1.0: InControl Server
    1.0.0.0: InControl WinPhone
    3.0.1.130: Z-Wave

    #2
    You can request the license code on at HomeSeer.com > Support > Licensing Issues

    Comment


      #3
      You can also use the blue support link above and choose "Licensing Help"
      💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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        #4
        Thanks.

        I HAVE my Homeseer license. So that's the same license ID I would use for HAI?

        Bob

        Comment


          #5
          Originally posted by bkobistek View Post
          Thanks.

          I HAVE my Homeseer license. So that's the same license ID I would use for HAI?

          Bob
          Correct. It is the same license.

          Sent from my Galaxy S7 Edge using Tapatalk
          HS4Pro on a Raspberry Pi4
          54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
          Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

          HSTouch Clients: 1 Android

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            #6
            Email homeseer tech support and they will send it to you.

            Sent from my SM-G935V using Tapatalk

            Comment


              #7
              Finally got the guts to upgrade from HAI to OMNI. So far, so good with regards to preserving the original configuration! Unfortunately it is not recognizing my Homseer License ID and Password. Guess I have 30 days to figure it out. Any suggestions (aside from making sure CAPS Lock isn't on)

              Thanks

              Bob

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