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Old April 18th, 2017, 02:41 PM
wmark wmark is offline
Join Date: Mar 2002
Location: Uniontown. PA USA
Posts: 65
Angry Reset password

How do I reset the password and user id in HS3. I am somehow locked out of my system. Just did a reinstall and am locked out of setup. I somehow no longer and administrator. Do I need to call support.
HomeSeer Version: HS3 Pro Edition
Operating System: Microsoft Windows 10 Pro - Work Station
Number of Devices: 319
Number of Events: 106

Enabled Plug-Ins BLDenon BLLAN BLPlugins BLRadar BLRF BLShutdown BLSpeech EasyTrigger HSTouch Server
3.0.5857.37252: UltraGCIR3 weatherXML X10 Z-Wave
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Old April 18th, 2017, 02:49 PM
rmasonjr's Avatar
rmasonjr rmasonjr is offline
Join Date: May 2001
Location: Brookhaven, MS USA
Posts: 6,451
I think you can rename/remove the users.cfg file and start up HS and that should work. Maybe others can chime in if that works or not...

HS3Pro Running on a Raspberry Pi2 (Raspbian)
64 Z-Wave Nodes, 162 Events, 293 Devices
UPB modules via OMNI plugin/panel
Plugins: Z-Wave, BLRF, OMNI, HSTouch, weatherXML, EasyTrigger
HSTouch Clients: 3 Android, 1 Joggler
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Old April 18th, 2017, 03:33 PM
concordseer concordseer is online now
Seer Master
Join Date: Sep 2016
Location: Ireland
Posts: 530
I'd imagine you could copy a vanilla user file over the current user file and be back up and running using the default user name and password. Just make a copy of your HS3 folder and rename the copy and you could give it a try.
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Old April 18th, 2017, 04:03 PM
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Uncle Michael Uncle Michael is offline
Join Date: Feb 2006
Location: Rochester, NY
Posts: 5,884
You are not the first - nor the last - to encounter this problem. Here's a link to a post from 2006.

Mike____________________________________________________________ __________________
HS3 Pro Edition

HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF, Rain8Net+ | RFXCOM | QSE100D | Vantage Pro | Green-Eye | X10:
Compose, XTB-232, -IIR | Edgeport/8 | Way2Call | Ecobee3

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Old April 18th, 2017, 04:23 PM
wmark wmark is offline
Join Date: Mar 2002
Location: Uniontown. PA USA
Posts: 65
Smile Solved

Thanks guys. Deleting the cfg file took care of it.
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Old April 18th, 2017, 09:04 PM
Kerat Kerat is offline
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Join Date: May 2016
Location: Colorado USA
Posts: 719
This is good to know

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