Yesterday I did a "Fully Optimize Network" on my Zee S2. Shortly after that I could no longer control any Z-Wave devices. What I got I was getting the dreaded "This network has no active interfaces enabled for it...." message in the Z-Wave Network and Options section. Reboots didn't help at all.
After much messing around I finally clicked on the error icon, I didn't realize it was a button and not just a status indicator, for the Z-Wave Internal entry and the Z-Wave device popped back up however I still couldn't communicate with any Z-Wave devices.
After more messing around including several power shutdowns and restarts I was able to briefly able to communicate with a few of devices at least to the point that it saw them.
I was also able to get a Z-Wave interface and HS3 backup since my last one was about 4 days old and I've added several devices during that time. I'm just hoping that the Z-Wave backup is good.
I'm coming to the conclusion that the Z-Wave controller in the Zee may have partly failed at least at the radio level but I'm not ruling out a software failure. The reason I think that is I've seem messages come in from battery devices. Here is an example, read from last to first.
So that seems to point to a partial failure and that at least the Z-Wave receiver is still working.
I've put in a support ticket to see where we can go from here. At least my Zee is only about 6 months old so it's still under warranty.
If anyone has any other ideas I'm open while I'm waiting for HS to contact me back.
After much messing around I finally clicked on the error icon, I didn't realize it was a button and not just a status indicator, for the Z-Wave Internal entry and the Z-Wave device popped back up however I still couldn't communicate with any Z-Wave devices.
After more messing around including several power shutdowns and restarts I was able to briefly able to communicate with a few of devices at least to the point that it saw them.
I was also able to get a Z-Wave interface and HS3 backup since my last one was about 4 days old and I've added several devices during that time. I'm just hoping that the Z-Wave backup is good.
I'm coming to the conclusion that the Z-Wave controller in the Zee may have partly failed at least at the radio level but I'm not ruling out a software failure. The reason I think that is I've seem messages come in from battery devices. Here is an example, read from last to first.
Oct-30 5:33:22 AM Z-Wave Internal: Z-Wave Wake-Up 'No More Info' Notification sent to Node 34(Sensors Furnace Room Aeon Labs Notification Sensor).
Oct-30 5:33:21 AM Z-Wave Internal: Device (Node 34) woke up and Poll Device for Sensors Furnace Room Access Control Notification was successfully sent.
Oct-30 5:33:18 AM Z-Wave Internal: Wake-Up Notification Processing for Node 34 (Sensors Furnace Room Aeon Labs Notification Sensor)
Oct-30 5:33:18 AM Z-Wave Internal: Z-Wave Wake-Up Notification Received for Node 34
Oct-30 5:33:21 AM Z-Wave Internal: Device (Node 34) woke up and Poll Device for Sensors Furnace Room Access Control Notification was successfully sent.
Oct-30 5:33:18 AM Z-Wave Internal: Wake-Up Notification Processing for Node 34 (Sensors Furnace Room Aeon Labs Notification Sensor)
Oct-30 5:33:18 AM Z-Wave Internal: Z-Wave Wake-Up Notification Received for Node 34
I've put in a support ticket to see where we can go from here. At least my Zee is only about 6 months old so it's still under warranty.
If anyone has any other ideas I'm open while I'm waiting for HS to contact me back.
Comment