Go Back   HomeSeer Message Board > HomeSeer Products & Services > HomeSeer Help

HomeSeer Help Help, How-to's and Documentation

Thread Tools Display Modes
Old April 9th, 2017, 09:41 AM
diesnon diesnon is offline
Join Date: Apr 2017
Location: TX
Posts: 8
Help! Unable to register after factory reset

I have a hometroller zees2 that was having all kinds of problems. I did a factory reset, and now it will not let me register the device because the codes on the bottom of the device are already registered.

I have backup files from before I did the reset. Is there some way to get the registration from one of the prior backups?

Or do I have to wait for support to fix this for me?

I would paste the data from the help page, but it's not displaying because of the registration error.
Reply With Quote
Old April 9th, 2017, 09:53 AM
Rupp's Avatar
Rupp Rupp is online now
Join Date: Jan 2001
Location: Huntsville, Al. USA
Posts: 37,021
Please put in a support request to support@homeseer.com and they can get you going again.
Reply With Quote
Old April 9th, 2017, 10:14 AM
diesnon diesnon is offline
Join Date: Apr 2017
Location: TX
Posts: 8
I already have an email to support because of all the problems I've had with this thing. I was hoping there would be a way I could just copy a file from a backup and get on my way since I don't get much time to work on this during the week.
Reply With Quote


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Factory Reset Error beerygaz Homekit bridge (3P) 2 September 19th, 2016 03:07 PM
z-wave modules factory reset? Steve Q HomeSeer Z-Wave Plug-in 23 August 4th, 2016 01:51 AM
factory reset.. hockeypuck HomeTroller Zee 2 January 14th, 2016 08:36 AM
Factory reset? Silentcossack HomeTroller Zee 5 November 10th, 2013 11:40 AM
Factory Reset HSM100? spicuzza HSM100™ Multi-Sensor 1 April 29th, 2010 03:17 PM

All times are GMT -4. The time now is 05:46 PM.

Copyright HomeSeer Technologies, LLC