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problems with new update 3.0.1.190 - Solved!

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    #1

    problems with new update 3.0.1.190 - Solved!

    My zwave network won't start after updating to 3.0.1.190...

    At startup getting error:

    4/7/2018 7:19:43 AM ~!~Error~!~Initializing plug-in(1): Z-Wave Instance::Error creating web utility pages with the HomeSeer server: Could not load file or assembly 'Newtonsoft.Json, Version=8.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)Startup Complete, 1 errors detected, check the log for more information.

    My Manage plugin page reads: WARNING: Failed getting InterfaceStatus from Z-Wave - the interface was not found in the list of active interfaces, the list may need to be refreshed.

    Thanks for any help!

    System Profile:

    Current Date/Time: 4/7/2018 7:32:48 AM
    HomeSeer Version: HS3 Pro Edition 3.0.0.387
    Operating System: Microsoft Windows Embedded Standard - Work Station
    System Uptime: 0 Days 0 Hours 14 Minutes 43 Seconds
    IP Address: 192.168.1.102
    Number of Devices: 500
    Number of Events: 83
    Available Threads: 200
    HSTouch Enabled: True
    Event Threads: 0
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed: Sophos Anti-Virus

    Enabled Plug-Ins
    2.0.54.0: BLBackup
    2.0.22.0: BLOccupied
    3.0.6.0: Insteon
    3.4.6.0: IPThermostat
    2.18.0.7: MCSSPRINKLERSP
    1.1.17344.311: MyQ
    3.0.0.14: NetCAM
    30.0.0.36: RFXCOM
    3.0.0.2: UPB
    3.0.0.15: Vista Alarm
    3.0.0.36: X10
    3.0.1.190: Z-Wave

    HELP DESK (copy/paste section below to help desk tickets & emails)

    Current Date/Time: 4/7/2018 7:32:49 AM
    HomeSeer Version: HS3 Pro Edition 3.0.0.387
    Operating System: Microsoft Windows Embedded Standard - Work Station
    System Uptime: 0 Days 0 Hours 14 Minutes 44 Seconds
    IP Address: 192.168.1.102
    Number of Devices: 500
    Number of Events: 83
    Available Threads: 200
    HSTouch Enabled: True
    Event Threads: 0
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed: Sophos Anti-Virus
    License: Registered
    License: 70787
    User Name and Access Level: Ricky (Admin)
    WAN IP Address: 216.183.77.82
    Web Server Port: 8084
    Location: (Latitude) 32.22 (Longitude) 110.97 City/State-US-Arizona,Tucson,110.97,32.22

    Enabled Plug-Ins
    2.0.54.0: BLBackup
    2.0.22.0: BLOccupied
    3.0.6.0: Insteon
    3.4.6.0: IPThermostat
    2.18.0.7: MCSSPRINKLERSP
    1.1.17344.311: MyQ
    3.0.0.14: NetCAM
    30.0.0.36: RFXCOM
    3.0.0.2: UPB
    3.0.0.15: Vista Alarm
    3.0.0.36: X10
    3.0.1.190: Z-Wave
    Attached Files
    Last edited by Ricky; April 7, 2018, 09:54 AM.
    Tags: None
    #2
    Try disabling the plugin and re-enabling it.
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products​

    Comment

      #3
      I have tried that...I have not, however, uninstalled and reinstalled. I forgot how involved that is, it has been so long...

      Comment

        #4
        Startup log errors re zwave interface

        4/7/2018 9:42:58 AM ~!~Info~!~Plugin Z-Wave has connected. IP:127.0.0.1:54598
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~InitIO called, plug-in version 3.0.1.190 is being initialized...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Database: Opening (Mode=Read Only) up HomeSeer database C:\Program Files\HomeSeer HS3\Data\Z-Wave\Z-Wave2.db
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Loading Z-Wave Network Objects...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~2 total Z-Wave Network Objects loaded.
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Loading Z-Wave Data Objects...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~2 Networks were restored from the data in the database... Building data connections.
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Network C8F83D48 has 40 device data elements.
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Network CC67258F has 26 device data elements.
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~66 total Z-Wave Data Objects loaded.
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Saving Z-Wave Network Information...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished: 2 Z-Wave Networks, applying changes to database...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished processing Z-Wave Network(s).
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Saving Z-Wave Devices Information...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished: 66 Z-Wave Devices, applying changes to database...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished processing Z-Wave Devices.
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished: 66 Z-Wave Scenes, applying changes to the database...
        4/7/2018 9:42:59 AM ~!~Error~!~Initializing plug-in(1): Z-Wave Instance::Error creating web utility pages with the HomeSeer server: Could not load file or assembly 'Newtonsoft.Json, Version=8.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Saving Z-Wave Network Information...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished: 2 Z-Wave Networks, applying changes to database...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished processing Z-Wave Network(s).
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Saving Z-Wave Devices Information...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished: 66 Z-Wave Devices, applying changes to database...
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished processing Z-Wave Devices.
        4/7/2018 9:42:59 AM ~!~Z-Wave~!~Finished: 66 Z-Wave Scenes, applying changes to the database...
        4/7/2018 9:43:02 AM ~!~Info~!~Plugin Z-Wave with instance: has disconnected
        4/7/2018 9:43:03 AM ~!~Plug-In~!~Finished initializing plug-in Z-Wave
        4/7/2018 9:43:03 AM ~!~HSTouch Server~!~Server started on port 10200

        Comment

          #5
          See this post for information on this error. There were some plugins that were overwriting this file which causes this error.
          https://forums.homeseer.com/showthread.php?t=189876
          💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products​

          Comment

            #6
            I'm not following how to implement the advice in that thread in my installation as an end user.

            Which of my plug-ins is using Newtonsoft DLL? Presumably it is the Z-wave plugin that is referencing the Newtonsoft DLL. And why would it reference it correctly before the new plugin but not after? Why doesn't the new z-wave plugin get this right?

            Am I really supposed to edit the plugin. What exactly is an end-user supposed to do?

            Comment

              #7
              Do you have a Newtonsoft.Json.dll file in the root of your HS3 folder? If so move it out and restart HS3.
              💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products​

              Comment

                #8
                Yes! and after deleting it everything works fine. Thanks!

                Comment

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