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HomeTroller-SEL Discussions related to the HomeTroller-SEL automation controller

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  #1  
Old October 1st, 2017, 01:50 PM
hucker233 hucker233 is offline
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Join Date: Sep 2017
Location: WA
Posts: 18
LicenceID/Password for SEL

I just got my SEL in the mail on Friday and am stuck entering the licence ID/Password. There is no sticker on the bottom of the device and when I go to the website to recover ID/Password it sends me the info for the pluggins but not the SEL. I have emailed support and called, but it is the weekend.

Is this something that can only be resolved during business hours duing the week?
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Old October 2nd, 2017, 12:19 PM
hucker233 hucker233 is offline
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Join Date: Sep 2017
Location: WA
Posts: 18
This is something you need to do with customer support. They got me sorted out yesterday (on a Sunday no less). Thanks HomeSeer Support!
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