Hi Spud,
I am trying to track down a problem and starting with your side. I have 2 zones that are entry exit points. They are setup correctly in the panel and envisalink is sending them to HS3 plugin ok, but I seem to be getting double entry.
If I open the back door and then shut it, I get the open and close with the correct number of seconds inbetween based on how long I had the door open. But then a few seconds later, I get a second set of open and close without opening the door.
So in the below I opened the back ddor at 14:25:06 for 23 seconds. Then I got a second Open/Close 22 seconds later for 4 seconds. The door was not opened for this action. This is happening on both my front door and back door. The weird part is that it does not happen every time. It seems to happen when the open/close are at the beginning of a minute and there is time for a second set to happen before the minute is up.
Nov-08 14:25:55 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
Nov-08 14:25:51 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
Nov-08 14:25:29 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
Nov-08 14:25:06 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
Let me know if you need logs or more information. Maybe it is a known issue? Are others seeing the same thing?
Normally I would not mind, but I trigger an event off of this and it is causing issues when there is a double entry.
Thanks,
Michael
I am trying to track down a problem and starting with your side. I have 2 zones that are entry exit points. They are setup correctly in the panel and envisalink is sending them to HS3 plugin ok, but I seem to be getting double entry.
If I open the back door and then shut it, I get the open and close with the correct number of seconds inbetween based on how long I had the door open. But then a few seconds later, I get a second set of open and close without opening the door.
So in the below I opened the back ddor at 14:25:06 for 23 seconds. Then I got a second Open/Close 22 seconds later for 4 seconds. The door was not opened for this action. This is happening on both my front door and back door. The weird part is that it does not happen every time. It seems to happen when the open/close are at the beginning of a minute and there is time for a second set to happen before the minute is up.
Nov-08 14:25:55 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
Nov-08 14:25:51 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
Nov-08 14:25:29 EnvisaLinkAdemco INFO Z02 Back Doors status change: Closed
Nov-08 14:25:06 EnvisaLinkAdemco INFO Z02 Back Doors status change: Opened
Let me know if you need logs or more information. Maybe it is a known issue? Are others seeing the same thing?
Normally I would not mind, but I trigger an event off of this and it is causing issues when there is a double entry.
Thanks,
Michael
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