Temperature Probes Show N/A

[Jeff Chandler]

HS3 (and subsequently HS3 Touch) no longer shows the temperature of the temp probes on my Elk. This was working previously, but I think there may have been an HS update. I have restarted HS3 and confirmed the probes are reporting temperature properly from one of the Elk touch panels.

Any suggestions?

[Ultrajones]

Hello Jeff. Please provide the following screenshots from the Device Utility web page for one of the temperature zones:

1) The configuration Tab.
2) The Advanced Tab.
3) The Status Graphics Tab.

Regards,
Ultrajones

[Jeff Chandler]

Attached are the 3 capture files you requested. Hope this helps and that it's something easy.

Thank you for your response.

Jeff

[Ultrajones]

For reasons unknown, the device string is currently "N/A". I think you can resolve this by setting the device string to an empty string. Do you know how to do that?

Regards,
Ultrajones

[Jeff Chandler]

No, I don't know how to do that. I see where it is displayed, but doesn't appear editable. My apologies, but I'm not that familiar with HS3.

Thanks for all your help.

Jeff

[Jeff Chandler]

Thank you for the advice. I wrote a quick vb script in an event and manually executed, setting the strings to null. Appears to have solved the problem.

Thanks again.

Jeff