This is the 2nd time this has happened since I installed the plug-in two months ago. The system re-booted and HS3 came back up and all the Insteon devices are missing. There are no errors in the HS3 log except the following:
<table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:29 PM</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">Plug-In</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Finished initializing plug-in Insteon</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:29 PM</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">Insteon</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Please visit the plugin configuration page, and enter a port (e.g. COM1) then restart HS.</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:29 PM</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">Insteon</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Insteon Support library (Insteon.dll) version: 1.0.6.0</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:28 PM</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">Info</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Plugin Insteon has connected. IP:127.0.0.1:49237</td></tr></tbody></table>
Is there any way I can restore the previous configuration? My last backup was taken on 6/1.
I did create a support log where it appears the devices were deleted by the plug-in initialization.
6/16/2017 12:03:04 AM - Insteon hardware interface initialized.
6/16/2017 12:03:04 AM - I/O (Insteon Protocol) Interface Initializing...
6/16/2017 12:03:04 AM - In TransmitMessageThread
6/16/2017 12:03:04 AM - Scheduled polling enabled.
6/16/2017 12:03:04 AM - In CreateDevices
6/16/2017 12:03:04 AM - Scheduled polling temporarily stopped.
6/16/2017 12:03:04 AM - Reloading 0 Insteon device information tables...
6/16/2017 12:03:04 AM - 0 Matching HS device records were found and updated for the Insteon device database.
6/16/2017 12:03:04 AM - 0 matching HS device records were found and updated for the Insteon group database.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:2 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:3 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:4 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:5 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:6 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:7 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:8 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.9A.F8:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.4F.8C:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.53.0D:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.50.E5:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.51.BA:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 44.38.6F:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 44.3A.CA:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.76.09:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 45.8A.A5:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3F.4C.A9:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3F.4C.A9:2 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Scheduled polling resumed.
6/16/2017 12:03:05 AM - Exit CreateDevices
Current Date/Time: 6/16/2017 12:45:10 AM
HomeSeer Version: HS3 Standard Edition 3.0.0.318
Operating System: Microsoft Windows 8.1 Pro - Work Station
System Uptime: 0 Days 4 Hours 48 Minutes 4 Seconds
IP Address: 10.0.1.21
Number of Devices: 166
Number of Events: 7
Available Threads: 200
Enabled Plug-Ins
2.0.10.0: BLPlex
3.1.13.7: CONCORD
3.6.5.0: Harmony Hub
3.0.0.68: HSTouch Server
3.0.6.0: Insteon
1.1.2.8: JowiHue
3.0.0.28: MediaController
3.0.0.14: NetCAM
0.1.48.0: WU Weather
<table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:29 PM</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">Plug-In</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Finished initializing plug-in Insteon</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:29 PM</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">Insteon</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Please visit the plugin configuration page, and enter a port (e.g. COM1) then restart HS.</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:29 PM</td><td class="LogPri1" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType1" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace;" align="left">Insteon</td><td class="LogEntry1" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(255, 255, 255); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Insteon Support library (Insteon.dll) version: 1.0.6.0</td></tr></tbody></table><table class="log_table_row" style="width: 970px; table-layout: fixed; color: rgb(0, 0, 0); font-family: "Lucida Console", Monaco, monospace; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;" cellspacing="0"><tbody><tr><td class="LogDateLong LogDateTime0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 10pt; width: 150px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; white-space: nowrap;" align="left">Jun-15 7:57:28 PM</td><td class="LogPri0" colspan="1" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 30px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left"></td><td class="LogType0" colspan="3" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; width: 100px; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace;" align="left">Info</td><td class="LogEntry0" colspan="8" style="padding-left: 3px; padding-right: 3px; font-size: 9pt; background: rgb(239, 239, 239); font-family: Courier-New, Monaco, monospace; word-wrap: break-word;" align="left">Plugin Insteon has connected. IP:127.0.0.1:49237</td></tr></tbody></table>
Is there any way I can restore the previous configuration? My last backup was taken on 6/1.
I did create a support log where it appears the devices were deleted by the plug-in initialization.
6/16/2017 12:03:04 AM - Insteon hardware interface initialized.
6/16/2017 12:03:04 AM - I/O (Insteon Protocol) Interface Initializing...
6/16/2017 12:03:04 AM - In TransmitMessageThread
6/16/2017 12:03:04 AM - Scheduled polling enabled.
6/16/2017 12:03:04 AM - In CreateDevices
6/16/2017 12:03:04 AM - Scheduled polling temporarily stopped.
6/16/2017 12:03:04 AM - Reloading 0 Insteon device information tables...
6/16/2017 12:03:04 AM - 0 Matching HS device records were found and updated for the Insteon device database.
6/16/2017 12:03:04 AM - 0 matching HS device records were found and updated for the Insteon group database.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:2 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:3 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:4 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:5 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:6 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:7 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.7C.DA:8 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.9A.F8:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.4F.8C:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.53.0D:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.50.E5:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 39.51.BA:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 44.38.6F:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 44.3A.CA:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3D.76.09:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 45.8A.A5:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3F.4C.A9:1 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Deleted 3F.4C.A9:2 because it is was present in the HS database as ours but not actually referenced.
6/16/2017 12:03:05 AM - Scheduled polling resumed.
6/16/2017 12:03:05 AM - Exit CreateDevices
Current Date/Time: 6/16/2017 12:45:10 AM
HomeSeer Version: HS3 Standard Edition 3.0.0.318
Operating System: Microsoft Windows 8.1 Pro - Work Station
System Uptime: 0 Days 4 Hours 48 Minutes 4 Seconds
IP Address: 10.0.1.21
Number of Devices: 166
Number of Events: 7
Available Threads: 200
Enabled Plug-Ins
2.0.10.0: BLPlex
3.1.13.7: CONCORD
3.6.5.0: Harmony Hub
3.0.0.68: HSTouch Server
3.0.6.0: Insteon
1.1.2.8: JowiHue
3.0.0.28: MediaController
3.0.0.14: NetCAM
0.1.48.0: WU Weather
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