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    HS3Pro closes

    I have an issue with my HS3pro software closing for no reason that I can determine. The SW is running on a dedicated computer or at least a computer not used for normal usage. Everything will work fine for many days or even weeks and then stops working. When I check the computer HS3 is not open. The web interface will still be open (not working). I know the computer has not rebooted as HS3 starts automatically upon reboot. Any ideas?????

    Thanks.....

    #2
    Does the HS log give any hints? Some more system details would be good to share... If you are on Windows, check the Event Viewer.


    Sent from my Phone using Tapatalk
    HS 4.2.8.0: 2134 Devices 1252 Events
    Z-Wave 3.0.10.0: 133 Nodes on one Z-Net

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      #3
      Nothing posts to the log. The log stops and takes up again when I restart Homeseer......


      MESSAGE BOARD (copy/paste section below to message board posts)

      Current Date/Time: 5/21/2017 4:13:33 PM
      HomeSeer Version: HS3 Pro Edition 3.0.0.318
      Operating System: Microsoft Windows 10 Pro - Work Station
      System Uptime: 4 Days 19 Hours 37 Minutes 44 Seconds
      IP Address: 192.168.1.24
      Number of Devices: 128
      Number of Events: 34
      Available Threads: 400

      Enabled Plug-Ins
      2.0.29.0: BLDenon
      3.0.0.75: HSTouch Server
      3.0.0.21: Sonos
      3.0.1.102: Z-Wave

      Comment


        #4
        Event Viewer?


        Sent from my Phone using Tapatalk
        HS 4.2.8.0: 2134 Devices 1252 Events
        Z-Wave 3.0.10.0: 133 Nodes on one Z-Net

        Comment


          #5
          Sorry......How do I get the Event Viewer?????

          Comment


            #6
            I learned something new! I think this is what you are mentioning.....Not sure what data is needed.....

            - System
            - Provider [ Name] Application Error
            - EventID 1000 [ Qualifiers] 0
            Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2017-05-17T00:31:46.795881000Z
            EventRecordID 16411 Channel Application Computer SunnyDT-PC Security
            - EventData
            HSPI_HSTOUCH.exe 3.0.0.75 561679d1 mscorlib.ni.dll 4.6.1648.0 58e3fad3 c0000005 003d0ea2 9ec 01d2cc498de00973 C:\Program Files (x86)\HomeSeer HS3\HSPI_HSTOUCH.exe C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\a8ad 9c1eb84ee05773b04b298573fa35\mscorlib.ni.dll e258cd1d-35c7-4bee-9979-f6a9221cd122

            Comment


              #7
              Make sure your system is fully patched and also try doing a repair on your .net frameworks.
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                #8
                Thanks......I assume on the patches you are referring to all Windows updates and they are current......Which they are.

                On the .net frameworks, I have ensure all are installed but not sure how to do the repair. Can I "uncheck" them in Control Panel, Windows features and then "re-check" them to have them installed again?

                Comment


                  #9
                  Originally posted by Bernieo View Post
                  On the .net frameworks, I have ensure all are installed but not sure how to do the repair.
                  In Programs and Features, when you click on the Net Framework, 'Repair' will be one of the options.
                  Mike____________________________________________________________ __________________
                  HS3 Pro Edition 3.0.0.548, NUC i3

                  HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti

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