So guys, I really need your help with this.
We've been having this issue with our HomeTroller
Zee S2 for a couple of weeks now, it's serious and it has me worried with projects going forward.
The issue is the following:
When the controller is powered off (shutdown, power cable disconnected, etc), all of my virtual devices are reset to their default value/state (on and off), so the ones I had configured with multiple states (dimmers, HVACs, etc) are set back to just on and off.
Every single time this happens I have to re-do all of my programming because the backup/restore function is not properly restoring all of this programming.
I have absolutely no idea what could be causing this.
We could really use your help. Thanks.