I was in need of a SIP handler for Homeseer so I search this forum and found positive comments on SCSIP. I purchased and installed the plug-in about 2 weeks ago and am having some issues. I have reached out to Smarter Controls tech support (Duncan) and while he has responded, his delayed responses are not serving me very well.
First, I cannot seem to get the plug-in to perform certain functions shown in the manual. I would like to delete one of my SIP accounts but the delete function does no more than throw out a handful of errors. Same with adding associated devices and functions. I click on the boxes, run an update, and all I get are error messages in the log.
This all feels like a compatibility issue and I am wondering if I either performed the installation properly or if I don't have some support firmware installed. The plug-in calls for net.framework 4.5 and my box is running 4.7. In the past I have been able to install multiple versions of net.framwork but 4.7 won't let me install 4.5.
I thought I might uninstall and reinstall the plug-in but I cannot find a way to perform that function, shy of just deleting the installed programs and reinstalling them again.
Any advice would be greatly appreciated.
Current Date/Time: 5/10/2018 8:48:51 AM
HomeSeer Version: HS3 Pro Edition 3.0.0.435
Operating System: Microsoft Windows 7 Professional - Work Station
System Uptime: 0 Days 14 Hours 31 Minutes 44 Seconds
IP Address: xxx.xxx.xxx.xxx
Number of Devices: 176
Number of Events: 55
Available Threads: 400
HSTouch Enabled: True
Event Threads: 8
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed: Norton AntiVirus
Enabled Plug-Ins
0.0.0.41: Pushover 3P
5.0.2.0: SCREPOSITORY
4.7.9.0: SCSIP
3.0.6702.34494: UltraWeatherWU3
3.0.1.190: Z-Wave
First, I cannot seem to get the plug-in to perform certain functions shown in the manual. I would like to delete one of my SIP accounts but the delete function does no more than throw out a handful of errors. Same with adding associated devices and functions. I click on the boxes, run an update, and all I get are error messages in the log.
This all feels like a compatibility issue and I am wondering if I either performed the installation properly or if I don't have some support firmware installed. The plug-in calls for net.framework 4.5 and my box is running 4.7. In the past I have been able to install multiple versions of net.framwork but 4.7 won't let me install 4.5.
I thought I might uninstall and reinstall the plug-in but I cannot find a way to perform that function, shy of just deleting the installed programs and reinstalling them again.
Any advice would be greatly appreciated.
Current Date/Time: 5/10/2018 8:48:51 AM
HomeSeer Version: HS3 Pro Edition 3.0.0.435
Operating System: Microsoft Windows 7 Professional - Work Station
System Uptime: 0 Days 14 Hours 31 Minutes 44 Seconds
IP Address: xxx.xxx.xxx.xxx
Number of Devices: 176
Number of Events: 55
Available Threads: 400
HSTouch Enabled: True
Event Threads: 8
Event Trigger Eval Queue: 0
Event Trigger Priority Eval Queue: 0
Device Exec Queue: 0
HSTouch Event Queue: 0
Email Send Queue: 0
Anti Virus Installed: Norton AntiVirus
Enabled Plug-Ins
0.0.0.41: Pushover 3P
5.0.2.0: SCREPOSITORY
4.7.9.0: SCSIP
3.0.6702.34494: UltraWeatherWU3
3.0.1.190: Z-Wave
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