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Cannot connect to Ring for some reason

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    Cannot connect to Ring for some reason

    Hi,

    I like this idea and the Ring Pro doorbell. I dumped the Aeon Labs z-wave doorbell as it just wouldn't work below zero in our winter.

    I do not get a Token following initialization and the first part of the log is:

    04-05-2017 10:27:48:651 PM : v2.0.4.0 - **************** Debug Logging ENABLED at 05-Apr-17 10:27:48 PM ****************
    04-05-2017 10:27:48:652 PM : v2.0.4.0 - EnableDebugLogging() finished
    04-05-2017 10:27:48:652 PM : v2.0.4.0 - WebPageOptions.postBackProc() finished
    04-05-2017 10:27:48:852 PM : v2.0.4.0 - Send_JSON_Request(): request data bytes stream set
    04-05-2017 10:27:49:053 PM : v2.0.4.0 - Send_JSON_Request(): ERROR - Caught this web exception - The remote server returned an error: (401) Unauthorized.
    04-05-2017 10:27:49:053 PM : v2.0.4.0 - Send_JSON_Request(): ERROR - Caught this web exception response - {"error":"Invalid email or password."}
    04-05-2017 10:27:49:055 PM : v2.0.4.0 - Request_Ring_Session(): ERROR - Caught this exception -
    04-05-2017 10:27:49:057 PM : v2.0.4.0 - Request_Ring_Session(): theResponseSession.ToString -->
    JSONResponseSession:

    Clearly indicating validation issues with ring.

    Any suggestions.

    Thanks,

    Steve

    #2
    Problem Resolved

    Re-initiated Ring account with new name and password and I am now connecting. Changed some special characters in my password, maybe they were the issue, lost in translation!

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