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Old October 18th, 2017, 09:21 PM
Summerguy Summerguy is offline
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Join Date: Aug 2017
Location: Canada
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Money Device not responding And MyHs premium service transperacy/ clarification query

Alexa is saying like 2-3 times per day that the device is not responding .

after a delay of like 15-20 secs , the device i called do the action i wanted without any othewr intervention from me.

Is is a problem with myhs server?

Last edited by Summerguy; October 21st, 2017 at 06:51 PM.
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Old October 18th, 2017, 10:36 PM
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Rupp Rupp is offline
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Location: Huntsville, Al. USA
Posts: 36,965
When I had this issue a while back I logged into the SmartHome section of Alexa and forgot my devices, then did a new Discovery.
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Old October 19th, 2017, 10:36 AM
Summerguy Summerguy is offline
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thanks, will try that and see.

but it is not a viable solution if i have to add every device to every room each time :S ( if it happen again)
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Old October 21st, 2017, 02:48 PM
Summerguy Summerguy is offline
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Join Date: Aug 2017
Location: Canada
Posts: 192
There’s a new fonction in Alexa app.

Now Alexa can show text (in respond of something) and activate devices directly from Alexa app.

So when I call something in my house it is written ‘’ waiting for homeseer skill’’ or something like that.

I pay HS premium to get better bandwidth... Primally because I knew (or was thinking) those types of issues could come here and here with the free option.. I was expected a better bandwidth or better delay for that type of query with the premium service.

But maybe there’s something I missed there? (Any configuration on my part i would have missed?)
*And ,Is it possible to concretely write what we have more with MY HS premium? Like numbers comparison ?

Thank you.

By the way I am 95% happy with HS3 just saying. I come from StupidSlowThing (I mean smartthing , sorry for the lapsus)

Last edited by Summerguy; October 21st, 2017 at 06:54 PM.
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