I have a z-wave wall outlet GE/Jasco branded, model no. ZW1001. I had trouble with my network due to a z-wave device going bad, and did a reset of the controller without removing this device. I was able to factory reset my other devices and include them to my new network, but there doesn't seem to be a factory reset for this device. I called Jasco who said there is not a way, and they will just exchange it for a new updated device. Has anyone ran into this issue? Luckily i only have one of these, I can't imagine having to replace a whole house full of outlets in the event a controller goes bad.
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ZW1001 GE/Jasco receptacle - no factory reset?
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Originally posted by weslsew View PostI have a z-wave wall outlet GE/Jasco branded, model no. ZW1001. I had trouble with my network due to a z-wave device going bad, and did a reset of the controller without removing this device. I was able to factory reset my other devices and include them to my new network, but there doesn't seem to be a factory reset for this device. I called Jasco who said there is not a way, and they will just exchange it for a new updated device. Has anyone ran into this issue? Luckily i only have one of these, I can't imagine having to replace a whole house full of outlets in the event a controller goes bad.
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Originally posted by cowinger View PostYou should still be able to exclude it from the controller. It will still reset it. That way you can include it back into the new network. I created a 10 ft extension cord that has connectors on the black, white and ground and that way you can exclude it next to the controller and then re-include it and then it can be re-installed anywhere.
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Originally posted by weslsew View Postyou can exclude it from a network that it isn't a part of? I did try that but nothing happenedHS4 Pro, 4.2.19.16 Windows 10 pro, Supermicro LP Xeon
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Originally posted by cowinger View PostI created a 10 ft extension cord that has connectors on the black, white and ground and that way you can exclude it next to the controller and then re-include it and then it can be re-installed anywhere.
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Originally posted by rprade View PostSince your device is not Z-Wave plus, it will have to be close (4-10 feet unobstructed) in order to be seen by the controller.
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