Aeotec Nano Dual Switch - No individual output devices created

[Megaman]

Hi all,

I'm using a Aeotec Nano dual switch, it looks like HS isn't creating any devices that should control each output. I only get a device that controls BOTH outputs together.
Has anyone used these before and encountered the same problem?
Appreciate any help.



Thanks

[brientim]

Hello,

Yes, I experienced the same issue. I removed the device and upgraded the firmware 1.4 and once enrolled again, the two end points had independent switches.

Aeotec Nano Dual Switch
https://aeotec.freshdesk.com/support...rmware-update-

[Megaman]

Hello,

Yes, I experienced the same issue. I removed the device and upgraded the firmware 1.4 and once enrolled again, the two end points had independent switches.

Aeotec Nano Dual Switch
https://aeotec.freshdesk.com/support...rmware-update-

Excellent, thanks for the reply, I'll try this out tonight.
What method did you use to update the firmware? Using the Aeotec application, or via HS?



Cheers

[brientim]

Hello,

In this use case, I did it all outside of HS3. Once I fired up the Aeotec firmware, I enrolled the device again, updated the firmware and started HS3 and the imported the Node from the Controller. Which is a secure enrolled device via the Aeotec Gen 5 Zstick.

[Megaman]

Thanks for the confirmation, will advise of the outcome.

Cheers

[Megaman]

Hello,

In this use case, I did it all outside of HS3. Once I fired up the Aeotec firmware, I enrolled the device again, updated the firmware and started HS3 and the imported the Node from the Controller. Which is a secure enrolled device via the Aeotec Gen 5 Zstick.

My friend I owe you a beer! I've updated the firmware, added back into HS and I now have the correct devices.

Thanks again.

[brientim]