My Norton firewall kills BLLogMonitor. What is the program name I need to enter into the rules?
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Aieehhhh!! I have been working the past hour to install BLLogmonitor on my HS3 system through a Norton firewall. I approved the hspi download and confirmed it is in the HS3 directory. I excluded the program from scans and otherwise approved it to run. But everytime I enable it, I get this message: "WARNING: Failed getting InterfaceStatus from BLLogMonitor - the interface was not found in the list of active interfaces, the list may need to be refreshed."
The log seems to report all is well:
Jan-19 6:01:16 PM Updater Install/Update of package BLLogMonitor was successful.
Jan-19 6:01:16 PM Updater Copying file: C:\Program Files\HomeSeer HS3\HSPI_BLLogMonitor.exe
Jan-19 6:01:16 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLLogMonitor\Images\eventTriggerExample.jpg
Jan-19 6:01:16 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLLogMonitor\Images\optionsPage.jpg
Jan-19 6:01:16 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLLogMonitor\Images\webInterface.jpg
Jan-19 6:01:16 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLLogMonitor\BLLogMonitor_Help.asp
Jan-19 6:01:16 PM Updater Installing package BLLogMonitor
Jan-19 6:01:16 PM Updater Update HSPI_BLLogMonitor.exe downloaded successfully
Jan-19 6:01:13 PM Updater Downloading update: BLLogMonitor
Jan-19 6:01:13 PM Updater Starting download of updates
What am I missing?HS4Pro on Windows 10
One install with 2 Ethernet Z-nets
2nd install with 1 Ethernet Z-net
300 devices, 250 events, 8 scripts
6 CT-100 tstats
Serial IT-100 interface to DSC Panel with 8 wired zones
18 Fortrezz water sensors & two valve controls
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Yes to restart. I just got this message on the HS Web screen at startup
Starting up....
1/19/2016 6:00:04 PM ~!~Error~!~Error, Class not found in plugin EXE, maybe namespace is not correct,? Note filename is case sensitive!: hspi_bllogmonitor.exe Class: hspi_bllogmonitor.HSPI->Startup Complete, 1 errors detected, check the log for more information.HS4Pro on Windows 10
One install with 2 Ethernet Z-nets
2nd install with 1 Ethernet Z-net
300 devices, 250 events, 8 scripts
6 CT-100 tstats
Serial IT-100 interface to DSC Panel with 8 wired zones
18 Fortrezz water sensors & two valve controls
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Solved
OK, disabling Norton and re-download did it. thanks, Blade.HS4Pro on Windows 10
One install with 2 Ethernet Z-nets
2nd install with 1 Ethernet Z-net
300 devices, 250 events, 8 scripts
6 CT-100 tstats
Serial IT-100 interface to DSC Panel with 8 wired zones
18 Fortrezz water sensors & two valve controls
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Login error
Hi Bob, the 2.08 update failed at login with this message. Feb-04 7:17:35 AM Error Starting plug-in exe process: The system cannot find the file specified
I tried twice to post this message from an iPad on your help desk, but despite completing all 5 fields for a new user registration, the screen would clear my entries and tell me I must complete all 5 fields?!?HS4Pro on Windows 10
One install with 2 Ethernet Z-nets
2nd install with 1 Ethernet Z-net
300 devices, 250 events, 8 scripts
6 CT-100 tstats
Serial IT-100 interface to DSC Panel with 8 wired zones
18 Fortrezz water sensors & two valve controls
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Hi Bob, I finally circled back to this. I have the 2.08 version running on my computer now. BLLOGMONITOR is currently monitoring C:\program files\homeseer HS3\logs\homeseerlog.HSD. Is that the live log or do I need to add another log file to monitor? If so, what is the name of that log file? Also, for testing, is there a simple way to induce an error into the running log file?HS4Pro on Windows 10
One install with 2 Ethernet Z-nets
2nd install with 1 Ethernet Z-net
300 devices, 250 events, 8 scripts
6 CT-100 tstats
Serial IT-100 interface to DSC Panel with 8 wired zones
18 Fortrezz water sensors & two valve controls
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