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    Please help me

    I just spent $600 on HSPro and I am lost. I ordered the Smarthome 2414U and hooked it up to the computer running HSPro. Every switch in my house is a Switchlinc and not one of them is responding to the 2414U when operated by HSPro. What could be wrong? HSPro acts like everything is fine but when i tap-add or manually add the addresses nothing responds! Any help for a newbie? Thanks all.

    My machine:
    MS Windows Vista 32-bit (I even tried to run both HSPro and Smarthome Manager as administrator in XP compatiblity)
    i7 950 processor, 3.0ghz
    9 gb ram
    3TB harddrive

    #2
    The 2414u is no longer supported. The last plugin released for it was v1.3.

    Please exchange it for a 2412 or a 2413. My recommendation is a 2412s or 2413s; the serial version rather than the usb version.

    thanks
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

    Comment


      #3
      Curious where you stand with your hs and insteon installation?
      Mark

      HS3 Pro 4.2.19.5
      Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
      Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
      Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

      Comment


        #4
        1.3

        So where can I get a 1.3 plugin - I also have a 2414u and don't need any new features.

        Thanks, Rick

        Comment


          #5
          Originally posted by rherrmann View Post
          So where can I get a 1.3 plugin - I also have a 2414u and don't need any new features.

          Thanks, Rick
          v1.3 is avail here.

          http://board.homeseer.com/showthread.php?t=139981
          Mark

          HS3 Pro 4.2.19.5
          Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
          Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
          Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

          Comment

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