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Old December 16th, 2012, 04:04 PM
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kwaugh kwaugh is offline
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Join Date: Oct 2002
Posts: 299
Way2Call, FAX and Distinctive Ring

I've done some searching and can't seem to find an answer, so I thought I'd post.

I currently have a Way2Call and have my IVR scripts working like a charm.

The one item I can't seem to figure out is how to handle distinctive ring. We use the common DR setup where the second number goes right to our fax machine.

I need to figure out how to have HSP (or way2call) ignore calls to the DR number so that the FAX machine can answer them.

I'm open to any reliable solutions - either via HSP or the Way2Call device. I'd like to avoid adding another piece of hardware into the mix if possible.


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