Announcement

Collapse
No announcement yet.

Insteon error in plugin

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Insteon error in plugin

    I have the following error in my log file a couple of times:

    Nov-27 2:24:18 AM Insteon ** An error occurred in this plug-in. The details have been written to the log file - /usr/local/HomeSeer/Config/Insteon Error Report.Log

    I have attached a couple of the error files associated with it in the attached zip file.

    Current Date/Time: 11/27/2017 7:24:41 PM
    HomeSeer Version: HS3 ZEE S2 Edition 3.0.0.368
    Linux version: Linux HomeTrollerZeeS2V2 4.1.19-v7+ #858 SMP Tue Mar 15 15:56:00 GMT 2016 armv7l GNU/Linux System Uptime: 12 Days 11 Hours 36 Minutes 14 Seconds
    IP Address: 10.0.0.8
    Number of Devices: 17
    Number of Events: 7
    Available Threads: 384

    Enabled Plug-Ins
    3.0.6.0: Insteon
    Attached Files

    #2
    linux is having a problem keeping up. is the Hub hardwired to the same switch as the homeseer server?

    i think we need to slow down the polling of the hub.

    shutdown the plugin, and add the following to your insteon.ini, then restart

    [Hub]
    GetXMLBufferInterval=1500
    the default is 1000 msecs.
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

    Comment


      #3
      Hi - I've started seeing errors in the log with the same message;

      Error file attached.

      <table class="full_width_table" width="100%" cellspacing="0"><tbody><tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Current Date/Time:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">29/11/2017 15:30:31 GMT Standard Time</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">HomeSeer Version:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">HS3 Pro Edition 3.0.0.312 (Windows)</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">HomeSeer:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">Is Registered </td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Operating System:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">Microsoft Windows Server 2012 R2 Standard - Domain Controller</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">OS Version:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">6.3.9600 Service Pack: 0.0</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">System Uptime:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">0 Days 4 Hours 19 Minutes 18 Seconds</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">User Name and Access Level:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">Ian (Admin)</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">LAN IP Address:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">192.168.1.12 (SunnyServer)</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Client IP Address:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">192.168.1.11 (Office1)</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">External IP Address:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">
      </td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Network Adapter:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">Adapter -> Microsoft Network Adapter Multiplexor Driver IP: 192.168.1.12/24 MAC: 00:19:99:FB:38:BC</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Network Adapter:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">HomeSeer Adapter -> Loopback Address (localhost) IP: 127.0.0.1</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Web Server Port:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">
      </td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Number of Devices:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">381</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Number of Events:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">182</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Event Last Ran:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">Chargers : Motorcycles, Ran at 29/11/2017 14:00:00</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Number of unique event scripts used:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">1</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Connected Speaker Clients:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">SUNNYSERVER ():SONY</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Plug-Ins Enabled:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">HSTouch Server:,Restart:,InControl WinPhone:,InControl WinStore:,InControl Server:,drhsEventEnabler:,APCUPSD:,SDJ-Health:,Yamaha:,BLOccupied:,Blue-Iris:,X10:,SqueezeBox:,UltraMon3:,EasyTrigger:,Z-Wave:,Harmony Hub:,HSBuddy:,LimitlessLED:,BLBackup:,MediaController:,Inste on:</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Processor Type and Speed:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">Intel64 Family 6 Model 58 Stepping 9 at 2.88 GHz</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Modules/Threads:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">108 Modules, 212 Threads</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">System Processes/Load:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">167 Processes, 28% Load</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Free / Total Physical Memory:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">10.55 GBytes / 23.97 GBytes (44% free)</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Free / Total Virtual Memory:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">12.41 GBytes / 27.47 GBytes (45% free)</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">HomeSeer Memory Used:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">87 Mbytes</td></tr> <tr style="font-size: 16.8px !important; line-height: 19.845px !important;"><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="right">Plug-In Memory Used:</td><td class="tablecell" colspan="1" style="font-size: 16.8px !important; line-height: 19.845px !important;" align="left">22 EXE Plug-Ins using 665 Mbytes</td></tr></tbody></table>
      Attached Files

      Comment


        #4
        can either of you pinpoint a change in your setup that might have caused this?

        upgrade in HS3?
        upgrade in mono?
        change to Linux?
        upgrade to plugin?

        I haven't changed anything related to the hub code since v3.0.5.80 (april 2016)
        Mark

        HS3 Pro 4.2.19.5
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

        Comment


          #5
          Hmm. I have added the Tradfri plugin, that's about all recently.

          Comment


            #6
            Originally posted by IanIreland View Post
            Hmm. I have added the Tradfri plugin, that's about all recently.
            no other system updates in over a year?
            Mark

            HS3 Pro 4.2.19.5
            Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
            Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
            Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

            Comment


              #7
              Not on HS. Reading the threads about later builds there seem to be issues and as mine has been fairly stable, I've stayed where I am.
              The server has had numerous MS updates which I do for security.

              Comment


                #8
                Originally posted by IanIreland View Post
                Not on HS. Reading the threads about later builds there seem to be issues and as mine has been fairly stable, I've stayed where I am.
                The server has had numerous MS updates which I do for security.
                what plugin version are you running?
                Mark

                HS3 Pro 4.2.19.5
                Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                Comment


                  #9
                  I was on 3.0.6.0 but yesterday installed 3.0.6.23.
                  Still getting errors in the log :-(

                  Comment


                    #10
                    Originally posted by IanIreland View Post
                    I was on 3.0.6.0 but yesterday installed 3.0.6.23.
                    Still getting errors in the log :-(
                    That seems about right since I haven't changed anything related to the hub so I wouldn't expect .23 to be any different.

                    can you try the suggested change in post #2 above and report back
                    Mark

                    HS3 Pro 4.2.19.5
                    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                    Comment


                      #11
                      I have to reload the software again, since I have no access to Linux. (A reported problem, that appears to only happen to me). I have not made the change to the ini file but the error has not repeated, since I reported it.

                      Comment


                        #12
                        Originally posted by RichM View Post
                        I have to reload the software again, since I have no access to Linux. (A reported problem, that appears to only happen to me). I have not made the change to the ini file but the error has not repeated, since I reported it.
                        ok. if/when you make the change, please report back
                        Mark

                        HS3 Pro 4.2.19.5
                        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                        Comment


                          #13
                          Originally posted by mnsandler View Post
                          ok. if/when you make the change, please report back
                          So far so good - no errors. I did revert back to 3.0.6.0 as well.

                          Comment


                            #14
                            I am getting the same error message 2-3 times a day. Windows 10, HS3 3.0.0.368, Insteon 3.0.0.6

                            I haven't paid much attention to it because all my Insteon works great!!!

                            Comment


                              #15
                              The ini file is owned by root

                              I tried to make the change suggested, but I can't edit the file since it is owned by root.

                              rw-r--r-- 1 homeseer root 5889 Dec 3 13:16 Insteon.ini.bak.old
                              -rw-r--r-- 1 root root 651 Dec 3 13:17 settings.ini.bak
                              -rw-r--r-- 1 root root 651 Dec 3 13:17 settings.ini
                              -rw-r--r-- 1 root root 5889 Dec 3 13:17 Insteon.ini
                              -rw-r--r-- 1 root root 5889 Dec 3 13:17 Insteon.ini.bak
                              -rw-r--r-- 1 homeseer root 5889 Dec 3 13:17 Insteon.ini.backup

                              And the homeseer user can't chmod it or write to it.

                              Comment

                              Working...
                              X