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    Extra virtual device showing

    Spud --

    We are seeing an extra virtual device "GT125" which is both redundant and un-grouped (see screenshot attached) after our installation today. Can you let us know how to fix and if you need any debug information collected.

    Thank You
    Attached Files

    #2
    This is by design, this device is an independent device that allows to change all your thermostats to Away at once. Exactly like from the Home screen of the Nevieweb portal.

    In your case this is less useful as you only have one thermostat, so if that really bothers you can hide it from the device management screen.

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      #3
      Thanks will hide for now.

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