I'm cursed. I have a ZeeS2 at a vacation house.
I'm now getting a "Homeseer not running" error when i try to access. No idea what that means. Does it mean that the ZS2 is responding but not running? Does it mean that it is not responding at all?
I have struggled with my ZeeS2 for a year and a half. Sometimes it works, sometimes not. I had a radio fail on my first one, Homeseer replaced the entire unit.
I don't have a very complex system. Two thermostats, a door lock, a couple of light switches (more for repeaters), three door switches and a motion detector. My events are simple.
About two months ago, I had more RF issues. I reset everything back to ground zero, rebuilt all my events, and things have been fine.
For two months, this has been solid.
Yesterday, I attempted to access the system to check temperatures to be rewarded with that "Not Running" message. I tried calling Homeseer a little after 4pm their time only to find out that they were closed for the day.
My access to the home is through Centurylink DSL, and I have a wifi camera (Blink) on the front porch that is working just fine. The power that controls the Blink receiver is the same power that controls the ZeeS2 and controls the router.
I'm frustrated at the instability of the ZeeS2. I suspect that I am going to be told that I have to power cycle the ZeeS2 to get it to come back online. I don't know if I had a brownout at the house, or some sort of disconnect with DSL and my ZeeS2 didn't recover well or.... whatever. The bottom line is that, for whatever reason, my controller is down. Again.
I don't know if I need to put my ZeeS2 on some sort of timer which attempts to power cycle the box once a day at 3am in order to give this a chance to recover from a potential problem.
I should not have to do this. There are solid design techniques (back up battery, power watchdog / brownout, power up sequencers) available that something as important as a home automation hub should be able to gracefully handle loss of power and come back online.
I realize that I am speculating as to the problem with this. It could be that the ZeeS2 crapped out on me again. Manually cycling the power is not an easy task, given that the home is a 8 hour round trip drive for me.
I'm frustrated with the lack of support from Homeseer, the cryptic error messages that provide little to know information about the problem, and especially how unreliable this system seems.
I may have to switch to another technology, as I can't afford for this to not work.
Any suggestions?
I'm now getting a "Homeseer not running" error when i try to access. No idea what that means. Does it mean that the ZS2 is responding but not running? Does it mean that it is not responding at all?
I have struggled with my ZeeS2 for a year and a half. Sometimes it works, sometimes not. I had a radio fail on my first one, Homeseer replaced the entire unit.
I don't have a very complex system. Two thermostats, a door lock, a couple of light switches (more for repeaters), three door switches and a motion detector. My events are simple.
About two months ago, I had more RF issues. I reset everything back to ground zero, rebuilt all my events, and things have been fine.
For two months, this has been solid.
Yesterday, I attempted to access the system to check temperatures to be rewarded with that "Not Running" message. I tried calling Homeseer a little after 4pm their time only to find out that they were closed for the day.
My access to the home is through Centurylink DSL, and I have a wifi camera (Blink) on the front porch that is working just fine. The power that controls the Blink receiver is the same power that controls the ZeeS2 and controls the router.
I'm frustrated at the instability of the ZeeS2. I suspect that I am going to be told that I have to power cycle the ZeeS2 to get it to come back online. I don't know if I had a brownout at the house, or some sort of disconnect with DSL and my ZeeS2 didn't recover well or.... whatever. The bottom line is that, for whatever reason, my controller is down. Again.
I don't know if I need to put my ZeeS2 on some sort of timer which attempts to power cycle the box once a day at 3am in order to give this a chance to recover from a potential problem.
I should not have to do this. There are solid design techniques (back up battery, power watchdog / brownout, power up sequencers) available that something as important as a home automation hub should be able to gracefully handle loss of power and come back online.
I realize that I am speculating as to the problem with this. It could be that the ZeeS2 crapped out on me again. Manually cycling the power is not an easy task, given that the home is a 8 hour round trip drive for me.
I'm frustrated with the lack of support from Homeseer, the cryptic error messages that provide little to know information about the problem, and especially how unreliable this system seems.
I may have to switch to another technology, as I can't afford for this to not work.
Any suggestions?
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