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Device value disapearing - Zone 1

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    Device value disapearing - Zone 1

    Hey guys !

    I know this is an old thread but Im sure most of you Master Jedi Seers can tell me the source of this plugin related issue :

    - We are using NUVO plugin and this one creates an action set for an event so we can control the different sources / zones to be played.


    Nuvo-Nuvo Actions

    Action Type:
    Turn All Zones ON Turn All Zones OFF Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Zone 11 Zone 12 Zone 13 Zone 14 Zone 15 Zone 16 Zone 17 Zone 18
    Turn Power Off Turn Power On Switch to Source Change Party Mode Change Do Not Disturb Change Volume Keypad Action Send Text to Zone


    - For some strange reasons, at a random 1-2 day delay, the zone 1 value disappears and is just a blank option. The other zones are still there to be selected but we want Zone 1 !


    - We also start getting this exact log error which will probably enlight some of you :

    2015-10-27 16:57:16 ~!~Event~!~Event Trigger "Nuvo z1s4-cblrdc"
    2015-10-27 16:57:16 ~!~Nuvo~!~Error executing action: Argument 'Index' is not a valid value.
    2015-10-27 16:57:16 ~!~Nuvo~!~Error in SetZonetoSource: Argument 'Index' is not a valid value.
    2015-10-27 16:57:18 ~!~Event~!~Event Trigger "Nuvo z1 off"


    Only way to restore zone 1 value is to restart homeseer and it seems it requires multiple restart for it to come back which makes it even stranger.


    Anyone could tell me where this is happening ? The config file Nuvo.ini shows all zones correctly and zone 1 is showing there even when event page has it missing.

    Thx !

    #2
    Any developer can help me on this ? Im sure there's a very common reason for this, thx

    Comment


      #3
      Warning: Could not find a zone with name: Zone 1
      ... Anyone ?

      Comment


        #4
        here's the actual zone1 being renamed by homeseer in the log when I reset the plugin :

        2015-11-01 21:29:48 Nuvo getting sources
        2015-11-01 21:29:48 Nuvo getting zones
        2015-11-01 21:29:48 Nuvo COM Port Opened, Thread started.
        2015-11-01 21:29:48 Plug-In Finished initializing plug-in Nuvo
        2015-11-01 21:29:48 Nuvo Comm Thread Started
        2015-11-01 21:29:47 Nuvo Devices created.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 18 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 17 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 16 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 15 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 14 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 13 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 12 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 11 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 10 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 9 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 8 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 7 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 6 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 5 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 4 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 3 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device Nuvo Zone 2 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Warning 'status' property on device at address $1 was accessed - this property has been deprecated and should not be used.
        2015-11-01 21:29:47 Plug-In Initializing Plug-in: Nuvo

        Comment


          #5
          Do you have the source code and are asking where to look that the problem may be? I would imagine if not then it is only going to be fixed by someone with the source. I would guess not knowing anything at all about the plugin that it is keeping a list of zones and at some point it thinks that one of the zones is missing. You try and run an event which contains data about a zone and at some point between event creation and execution the zone has gone - you will need to take a look at the source code for any tables or variables that may hold this data.

          Don't worry about the status property warning, that's nothing to worry yourself about.

          Comment


            #6
            No, sadly I dont have the source code for this. I had little hopes the developer would reply but I figured I'd still give it a try for any other programmer that would see a general similitude with the specific error I am getting.

            since this plugin has not been updated or discussed in months and we really need it for our system, I am looking for some turn-around solution.

            Right now, I am testing with Jon00LogMonitor to restart homeseer when the following error logs are detected but considering the delay for restarting homeseer, this is a temperorary solution.

            My analysis up to now :

            After a couple hours following a homeseer restart, it seems the zone 1 is renamed for something like 'address$1' and then we start getting 'Could not find a zone name : Zone 1' errors on our event actions.

            Just before this occurs, we start getting this error : '~!~Nuvo~!~Error executing action: L'argument 'Index' n'est pas une valeur valide.' which then stops and becomes the error 'Could not find a zone name : Zone 1' until we restart homeseer.

            Another important point is that it seems restarting homeseer or even server does not always restore zone1 variable. Sometimes it will require 2-3 restarts.

            Thx

            Comment


              #7
              I don't know if you are going to be able to sort it with the means you have (ie no access to the developer/source code) albeit if it has suddenly started to do it and has previously worked then that is odd and could relate to some sort of hardware/file issue but really I am guessing.

              The only reason I said some sort of in built table is that I wondered if the plugin kept track of the number of zones it thought the system had (if it is configurable) and for some reason it happened to think it did not have that zone. HST have made it clear that they are not going to support any of the plugins anymore for HS2 but perhaps someone will know where the problem is...

              Comment

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