Announcement

Collapse
No announcement yet.

new install: smartstick not seen by HS3

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    new install: smartstick not seen by HS3

    Just installed HS3 pro on win 10 machine tonight. Little rough, but forums helped with the correct process. Added the smartstick. Also rough, but managed to get it as it should look in the device manager ports.

    Instructions for installation completely melt down at this point. No matter what I do, it isn't there to add / configure / whatever as far as HS3 is concerned. With reference to the published doc, it fails in step 4. Specifically, Plugins does not have any drop down except "Manage". Brailed around looking for some way to add it and couldn't find anything. Rebooted multiple times in an attempt to shotgun this. It seems I am at impasse and need support. All suggestions welcome.

    arlene

    #2
    Sounds like you need to enable or install the z-wave plugin. Go to Plug-Ins - Manage. Does the Installed Plug-ins section show the z-wave plugin? If so, click on the Enable button and after it starts, you should have more options in the Plug-Ins drop down list. If it's not there, then expand the Additional Interfaces section and then the Lighting & Primary Technologies section. Click the Install checkbox beside the HomeSeer Z-Wave item. You should then get a Download and Install button, click on it and after the plugin is installed, enable it.

    Cheers
    Al

    Click image for larger version

Name:	Capture.jpg
Views:	1
Size:	60.6 KB
ID:	1188876
    HS 4.2.8.0: 2134 Devices 1252 Events
    Z-Wave 3.0.10.0: 133 Nodes on one Z-Net

    Comment

    Working...
    X