Errors after update

[Uncle Michael]

I updated to the latest version last night and see this in the log since:

Nov-02 9:44:33 AMErrorObject reference not set to an instance of an object.Nov-02 9:44:33 AM1ErrorSystem.IndexOutOfRangeException: Index was outside the bounds of the array. at HSPI_ULTRAECM3.Device.processPacket(UInt32 seconds, UInt64[] wattSeconds, UInt64[] polWattSeconds, UInt16 volt, UInt64[] pulseCounters, Double[] tempSensors)Nov-02 9:44:33 AM1ErrorSystem.IndexOutOfRangeExceptionNov-02 9:44:14 AMErrorObject reference not set to an instance of an object.Nov-02 9:44:14 AM1ErrorSystem.IndexOutOfRangeException: Index was outside the bounds of the array. at HSPI_ULTRAECM3.Device.processPacket(UInt32 seconds, UInt64[] wattSeconds, UInt64[] polWattSeconds, UInt16 volt, UInt64[] pulseCounters, Double[] tempSensors)Nov-02 9:44:14 AM1ErrorSystem.IndexOutOfRangeException

Replaced the exe and aspx files with those from the previous version, and things seem to have quieted down again.
(Disabled plug-in. Copied old files over new ones. Restarted plug-in.)

[Ultrajones]

I am sorry about that. Thank you for reporting the issue. The issue was related to adding Net channel support and would only affect those that have a Brultech ECM 1240. Please download and install UltraECM3 version 3.0.5784.37408 to see if it fixes the issue you reported.

Regards,
Ultrajones

[Uncle Michael]

Thank you for the quick response. Just installed 37408. No errors and it appears to be running without issue. I'll post back if and problems show up later.

[jmjones]

Ultra,

I haven't had any luck with any of the releases after 3.0.5579.19855. I have a GEM. With 3.0.5773.39268 I lose connection with the GEM right after update. I then replace the exe and aspx files with those from 3.0.5579.19855, and it works again. With 3.0.5784.37408 it first shows a status of "WARNING: Failed getting InterfaceStatus from UltraECM3 - the interface was not found in the list of active interfaces, the list may need to be refreshed." and then UltraECM disappears completely. I go to my HS3 folder and the exe is gone. Copying the exe back (3.0.5579.19855) and replacing the aspx file again restores operation. Any ideas?

[mminehan]

I've installed 3.0.5784.37408 and have no errors and the net usage still works. But I checked my logs and never have had any errors with the previous version, if that is of any help working with jmjones to sort his problem.
Marty

[jmjones]

Never mind. Bit by my anti-virus software again. You'd think I would learn.