You connect to the Z-Wave network from the interface not the physical toolbox.
The updated user manual is Here. The new user manual is very helpful and has lots on information on Z-Wave in general.
Look at page 38, Pairing the Toolbox with the Target Z-Wave Controller. This is done after the toolbox has paired with your Home Network.
Once paired with your home network, check to be sure that you have the latest firmware. There was a fairly recent major update.
You might also want to try different browsers. I think that I had issues with IE and found that Chrome worked better.
I have had fantastic support from the Z-Wave Toolbox team! They also have a Facebook team that is helpful.
The updated user manual is Here. The new user manual is very helpful and has lots on information on Z-Wave in general.
Look at page 38, Pairing the Toolbox with the Target Z-Wave Controller. This is done after the toolbox has paired with your Home Network.
Once paired with your home network, check to be sure that you have the latest firmware. There was a fairly recent major update.
You might also want to try different browsers. I think that I had issues with IE and found that Chrome worked better.
I have had fantastic support from the Z-Wave Toolbox team! They also have a Facebook team that is helpful.
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