HS3 - Way2Call - Public member 'w2c' on type 'hiphone' not foun

[mhog]

Finally moving over to HS3 and finding my Way2Call not working. All tests run fine from the W2C diagnostics. Hoping someone can help

The exact error I am getting is:

Event 'Phone ring' failed to execute phone action, phone may not be configured: Public member 'w2c' on type 'hiphone' not found.

Looks alot like this bugzilla which is set to RESOLVED FIXED but no idea what the fix is.

http://bugzilla.homeseer.com/bugzill...ug.cgi?id=2215

Here are my version details.
HomeSeer Version: HS3 Pro Edition 3.0.0.297 (Windows)
HomeSeer: Is Registered
Operating System: Microsoft Windows XP Professional - Work Station
OS Version: 5.1.2600 Service Pack: 3.0

[sparkman]

The fix was version .132 of HS. Did you move your hsphone settings file over from HS2, or did you create from scratch on HS3? I just moved to a W2C modem under W7 from the PCI modem on XP and its working fine for me. Maybe post your hsphone.ini file.

Cheers
Al

[mhog]

I did not move the file over.

[HSPhone]
gMaxRecordTime=30
gMinRecordTime=4
gEmailSubj=Voicemail
gEmailBody=Voicemail:
gLocalAC=402
gExtExitPhrase=Thank you for calling, goodbye.
gMessagePlaybackHost=*
g10DigitDialing=False
gDisplayOldestVMFirst=True
gPhoneEditAfterAdd=False
gFirstEmptyMailbox=False
gLines=Default Line
[Settings]
defaultselectmbox=Default
defaultlastpage=answer
[Default Line]
gLineNumber=1
gModemName=Way2Call Hi-Phone Desktop
gDetailedLogging=True
gIVRDebug=0
gNumRings=4
gNoResetCID=False
gModemType=2
gExtTTSPrompt=please leave a message at the beep
gMultAnnounce=1
gNoMatchDump=0
gSPWithMessage=0
gAnnUnknownCaller=1
gPopupUnknownCaller=1
gCIDAnnounceProceed=you have a call from
gAnswerScript=external_single.txt
gAutoAddCallers=0
gAutoAddAnnounce=0
gAnswerModeExternal=1
gAnswerInternalAsExternal=0
gHangUpTimer=10
gIgnoreCallerID=0
gAnswerInternalEnabled=1
gInternalScript=internal.txt
gTTSPrompt=yes sire
gFeatHSCommands=1
gFeatAutodial=1
gFeatDTMFControl=1
gIntExitCommand=good bye
gYesPhrase=+yes ?please
gNoPhrase=+no ?thank ?you
gIntExitAck=good bye
gMsgCommand=messages
gHelpVRCommand=+help
gCommandKey=#
gPlayVRTone=1
gPlayVRToneError=1
gEchoVRCommands=1
gLogOutgoingCalls=0
gRaiseVolume=6
gEnableVolumeBoost=0
gVoiceVolume=40
gVoiceSpeed=-10
gVoice=Microsoft Mary
gModemPlayVolume=128
gModemRecordGain=250
gSilenceThreshold=10
gRecordMP3=1
gSoftSilenceDetection=0
gMuteAllRings=0
gMuteRings=0
gFullDuplex=0
gAnswerOffHook=0
gSilenceLen=10
gPowerExternal=1

[sparkman]

Looks ok. Can you post a screen shot of your phone ring event with the trigger, any conditions and the action expanded?

Cheers
Al

[mhog]

just a manually triggered event. wasnt sure about the values for RING ON/RING OFF.

[sparkman]

I get the same error message when creating a similar event. Looks like there's a bug. I would submit a bugzilla and email support (support@homeseer.com).

Cheers
Al

[mhog]

I have created a bugzilla for this issue. Thank you for your help. I just tried the Dial Number action and that worked.

http://bugzilla.homeseer.com/bugzill...ug.cgi?id=2609