I must be stupid but I am not seeing a link at your help desk when I log in at your website to upload a detailed log file concerning devices not turning on in HS3 even as occupied is reporting devices going on and off in HS.
What am I not seeing on your help desk form? I am using Windows 10 and latest versions of chrome and/or internet explorer. Both have same problem and don't show a link onyour "new request" form to upload attachment.
I have attached the log here as a text file concerning the problem referred to in the other message in which devices don't actually turn on even though Bl occupied is reporting them in the HS log to be going on...
What am I not seeing on your help desk form? I am using Windows 10 and latest versions of chrome and/or internet explorer. Both have same problem and don't show a link onyour "new request" form to upload attachment.
I have attached the log here as a text file concerning the problem referred to in the other message in which devices don't actually turn on even though Bl occupied is reporting them in the HS log to be going on...
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