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    Can't Register Keypadlinc I2CS

    I recently installed and updated to HS3 (V 3.0.0.368).
    I've added most of my Insteon devices successfully, but I have one keypadlinc that I can't add. If I run my older HS2Pro I can talk to the device with 90%+ reliability. But in HS3 I just get communication failed- can't add when I try to add the device. I have three other KPLs that added successfully. This device is I2CS. Any ideas? Thanks.

    #2
    can you give me the specific devicetype and firmwareVer from the [device] section of the hs2 insteon.ini
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

    Comment


      #3
      Originally posted by mnsandler View Post
      can you give me the specific devicetype and firmwareVer from the [device] section of the hs2 insteon.ini
      DeviceID-1D.F8.CE
      Devicetype=011B
      FirmwareVer=41

      Comment


        #4
        Originally posted by skimis View Post
        DeviceID-1D.F8.CE
        Devicetype=011B
        FirmwareVer=41
        its supported.

        please do a factory reset on the device and then register it.
        Mark

        HS3 Pro 4.2.19.5
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

        Comment


          #5
          Originally posted by mnsandler View Post
          its supported.

          please do a factory reset on the device and then register it.
          I did a factory reset and tried again. Get the same error message: "The device properties could not be read. Communication failure. The device was not added."
          Changed Logging level to Detailed and tried again. The log entries are included below. I then closed HS3, started HS2, deleted the KPL and then tried adding it - got the same error. So although I was able to communicate with and control the KPL from my HS2 where it was configured, it won't respond to commands adding it. I see that it did respond to the inquiry for device type, firmware and protocol, but then not to any following commands.

          ====HS3 Pro Log entries for failed Add Device attempt============
          Jan-16 7:19:14 AM Insteon Submit Changes Selected

          Jan-16 7:19:04 AM Insteon BackgroundUpdate Thread Complete...

          Jan-16 7:19:04 AM Insteon The device properties could not be read. Communication failure. The device was not added.

          Jan-16 7:19:04 AM Insteon Scheduled polling resumed.

          Jan-16 7:19:04 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #5 failed.

          Jan-16 7:19:00 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA 06

          Jan-16 7:19:00 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:19:00 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #4 failed.

          Jan-16 7:18:57 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA 06

          Jan-16 7:18:57 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:57 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #3 failed.

          Jan-16 7:18:53 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA 06

          Jan-16 7:18:53 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:53 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #2 failed.

          Jan-16 7:18:50 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA 06

          Jan-16 7:18:50 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:50 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #1 failed.

          Jan-16 7:18:46 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA 06

          Jan-16 7:18:46 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 08 00 00 00 00 00 00 00 00 00 00 00 00 CA to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:46 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #5 failed.

          Jan-16 7:18:43 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC 06

          Jan-16 7:18:43 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:43 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #4 failed.

          Jan-16 7:18:39 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC 06

          Jan-16 7:18:39 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:39 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #3 failed.

          Jan-16 7:18:36 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC 06

          Jan-16 7:18:36 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:36 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #2 failed.

          Jan-16 7:18:32 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC 06

          Jan-16 7:18:32 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:32 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #1 failed.

          Jan-16 7:18:29 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC 06

          Jan-16 7:18:29 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 06 00 00 00 00 00 00 00 00 00 00 00 00 CC to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:29 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #5 failed.

          Jan-16 7:18:25 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD 06

          Jan-16 7:18:25 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:25 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #4 failed.

          Jan-16 7:18:22 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD 06

          Jan-16 7:18:21 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:21 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #3 failed.

          Jan-16 7:18:18 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD 06

          Jan-16 7:18:18 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:18 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #2 failed.

          Jan-16 7:18:14 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD 06

          Jan-16 7:18:14 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:14 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #1 failed.

          Jan-16 7:18:11 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD 06

          Jan-16 7:18:11 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 05 00 00 00 00 00 00 00 00 00 00 00 00 CD to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:11 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #5 failed.

          Jan-16 7:18:07 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE 06

          Jan-16 7:18:07 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:07 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #4 failed.

          Jan-16 7:18:04 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE 06

          Jan-16 7:18:04 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:04 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #3 failed.

          Jan-16 7:18:00 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE 06

          Jan-16 7:18:00 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:18:00 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #2 failed.

          Jan-16 7:17:57 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE 06

          Jan-16 7:17:57 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:57 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #1 failed.

          Jan-16 7:17:53 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE 06

          Jan-16 7:17:53 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 04 00 00 00 00 00 00 00 00 00 00 00 00 CE to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:53 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #5 failed.

          Jan-16 7:17:50 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF 06

          Jan-16 7:17:50 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:50 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #4 failed.

          Jan-16 7:17:46 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF 06

          Jan-16 7:17:46 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:46 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #3 failed.

          Jan-16 7:17:43 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF 06

          Jan-16 7:17:43 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:43 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #2 failed.

          Jan-16 7:17:39 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF 06

          Jan-16 7:17:39 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:39 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #1 failed.

          Jan-16 7:17:36 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF 06

          Jan-16 7:17:36 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 03 00 00 00 00 00 00 00 00 00 00 00 00 CF to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:36 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #5 failed.

          Jan-16 7:17:33 AM Insteon ..finished saving comm stats.

          Jan-16 7:17:33 AM Insteon Saving comm stats...

          Jan-16 7:17:32 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06

          Jan-16 7:17:32 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:32 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #4 failed.

          Jan-16 7:17:29 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06

          Jan-16 7:17:29 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:29 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #3 failed.

          Jan-16 7:17:25 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06

          Jan-16 7:17:25 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:25 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #2 failed.

          Jan-16 7:17:24 AM Insteon Received STX 0x50 (Raw Insteon Rec):16 48 F9 14 84 E7 46 13 01 Debouncing repeat.

          Jan-16 7:17:24 AM Insteon Received STX 0x50 (Raw Insteon Rec):16 48 F9 14 84 E7 41 13 01

          Jan-16 7:17:23 AM Insteon Setting status and value for device 16.48.F9:1. Old status:80 Old Value:80, New Status:3 New Value:0

          Jan-16 7:17:23 AM Insteon ProcessGroupBroadcast: Device Foyer Bath Light (16.48.F9) is group broadcast source (tgt group/button:1) sending cmd 13

          Jan-16 7:17:23 AM Insteon Received 16.48.F9:1 (Foyer Bath Light) Go OFF

          Jan-16 7:17:23 AM Insteon Received STX 0x50 (Raw Insteon Rec):16 48 F9 00 00 01 CB 13 00

          Jan-16 7:17:21 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06

          Jan-16 7:17:21 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:21 AM Insteon Did not receive a response from Gameroom KPL Center (1D.F8.CE). Try #1 failed.

          Jan-16 7:17:18 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06

          Jan-16 7:17:18 AM Insteon Sending command 02 62 1D F8 CE 1A 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:18 AM Insteon Got Insteon Protocol Engine response from Insteon ID 1D.F8.CE, Protocol i2CS

          Jan-16 7:17:18 AM Insteon Received a Direct ACK from 1D.F8.CE: 1D F8 CE 14 84 E7 22 0D 02

          Jan-16 7:17:18 AM Insteon Received STX 0x50 (Raw Insteon Rec):1D F8 CE 14 84 E7 22 0D 02

          Jan-16 7:17:17 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 0A 0D 00 06

          Jan-16 7:17:17 AM Insteon Sending command 02 62 1D F8 CE 0A 0D 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:17 AM Insteon GetInsteonProtocol for '1D.F8.CE'

          Jan-16 7:17:17 AM Insteon Received a Broadcast message from 1D.F8.CE: 01 1D F8 CE 01 1B 41 87 01 00

          Jan-16 7:17:17 AM Insteon Got controller/responder type broadcast for Insteon ID 1D.F8.CE of type 011B, Firmware version 41

          Jan-16 7:17:17 AM Insteon Received STX 0x50 (Raw Insteon Rec):1D F8 CE 01 1B 41 87 01 00 Debouncing repeat.

          Jan-16 7:17:17 AM Insteon Received STX 0x50 (Raw Insteon Rec):1D F8 CE 01 1B 41 87 01 00

          Jan-16 7:17:17 AM Insteon Received a Direct ACK from 1D.F8.CE: 1D F8 CE 14 84 E7 22 10 00

          Jan-16 7:17:17 AM Insteon Received STX 0x50 (Raw Insteon Rec):1D F8 CE 14 84 E7 22 10 00

          Jan-16 7:17:17 AM Insteon ..Got RF PLM Response 02 62 1D F8 CE 0A 10 00 06

          Jan-16 7:17:17 AM Insteon Sending command 02 62 1D F8 CE 0A 10 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False

          Jan-16 7:17:17 AM Insteon Sending Insteon ID Broadcast for '1D.F8.CE'

          Jan-16 7:17:16 AM Insteon ..Got RF PLM Response 02 6F 41 A2 01 1D F8 CE 00 00 00 15

          Jan-16 7:17:16 AM Insteon Sending command 02 6F 41 A2 01 1D F8 CE 00 00 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:True

          Jan-16 7:17:16 AM Insteon Calling AddRecord for 1D.F8.CE 1 True

          Jan-16 7:17:16 AM Insteon Scheduled polling temporarily stopped.

          Jan-16 7:17:16 AM Insteon Attempting to add Device 1D.F8.CE

          Jan-16 7:17:16 AM Insteon In BackgroundUpdate Thread...

          Jan-16 7:17:16 AM Insteon Launching new BackgroundUpdate Thread with job type 20...

          Jan-16 7:17:16 AM Insteon Set add job data : Name:KPL Center

          Jan-16 7:17:16 AM Insteon Confirm Add Device Selected
          ============END OF HS3 LOG ENTRIES==================

          Comment


            #6
            very strange...the switch is responding to the initial msgs, but not the settings request

            if you have the Max Hops setting lower than 4, please change to 4 and retry
            Mark

            HS3 Pro 4.2.19.5
            Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
            Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
            Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

            Comment


              #7
              I changed HOPS to 4 and tried again - same result.
              This KPL is in a 3-gang box with 2 other KPLs, both of which I registered successfully. Maybe the device is bad?

              Comment


                #8
                try pulling the set btns on the other kpls (to take them offline), and then retry
                Mark

                HS3 Pro 4.2.19.5
                Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                Comment


                  #9
                  Originally posted by mnsandler View Post
                  try pulling the set btns on the other kpls (to take them offline), and then retry
                  That worked! I don't pretend to understand why. I also found that some programming gave me issues but works great if I disable the other two KPLs.
                  Thanks for the help!

                  Comment


                    #10
                    what type of load (or type of light) are the other two kpls connected to? The load might be causing enough noise to interfere with the 3rd kpl.

                    are you sure you need to disable both; it might just be one causing the problem
                    Mark

                    HS3 Pro 4.2.19.5
                    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                    Comment


                      #11
                      One has a set of three recessed lights, all using regular flood bulbs. The other has several strings of rope lights. Good idea to see if it's just one of them... but at this point I'll try it in programming but don't want to delete, reset, add and reprogram the problem one again. The other thing I noticed is that if I don't factory reset a KPL but just delete it from the plugin and then add it again, it has extra links (each of the buttons has two "is controlled by HomeSeer using RF PLM Group # nn". This seems to have caused me problems in their operation.

                      Comment

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