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    Last Zone Faulted issue

    For my "Last Zone Faulted" device I have a zone on partition 2 showing up as the last fault. When I click on the device I see the proper zone fault but the status still displays the wrong zone. I tried to uncheck partions I don't use but the plugin reverts back to them whenever I go back to the "Last Zone Faulted" device.
    Thanks

    11/8/2007 05:38:34 AM jvCaddx Plug-In Error An unexpected error occured in the showTrackingHistory function/subroutine: [System.NullReferenceException: Object reference not set to an instance of an object. at dbModule.getTrackingData(Int16 pRecCount, Int16 pZone, Boolean asc) at HSPI_JVCADDX.HSPI.showTrackingHistory(StringBuilder& pHtml, Int16 pZone)]
    11/8/2007 05:38:35 AM Info Web Server authorized local login successful from: 127.0.0.1 User: David
    11/8/2007 05:38:39 AM Info Web Server authorized local login successful from: 192.168.1.100 User: David
    11/8/2007 05:38:39 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:39 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:39 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:39 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:39 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:39 AM jvCaddx Plug-In Got item TrackingDisplayCount_field with a value of 11
    11/8/2007 05:38:39 AM jvCaddx Plug-In Got item ref_page with a value of deva7221
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item PartitionCheckBox with a value of Part
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item HideDebugButton with a value of Hide Debug Info
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item TrackingDisplayCount_field with a value of 11
    11/8/2007 05:38:47 AM jvCaddx Plug-In Got item ref_page with a value of deva7221
    11/8/2007 05:38:59 AM Database Item Saving Device Last Zone Faulted
    11/8/2007 05:38:59 AM jvCaddx Plug-In Last Zone Faulted changes for plug-in jvCaddx Plug-In will be saved!
    Last edited by deverson1; November 8, 2007, 06:42 AM. Reason: more info

    #2
    This weekend

    Tomorrow is a busy day but I should be able to take a look at this over the weekend.
    James

    Running HS 3 on Win10 .

    Comment


      #3
      One thing...

      You said you unchecked partitions you don't use.. The plugin inherits that information from the panel. You would need to uncheck those partitions for the zone in the panel in order for it to apply in the plugin.

      It may take an hour or so for the plugin to see the changes or you can click on the "refresh from panel" button on the device status page.
      James

      Running HS 3 on Win10 .

      Comment


        #4
        All better! works like a champ.
        Can you tell me what this means? It just stated this morning and only happens about once an hour.
        11/12/2007 06:18:12 PM jvCaddx Plug-In Error testForComProblem() - no message received in 7 minutes. Sending awk
        11/12/2007 06:28:36 PM jvCaddx Plug-In Error testForComProblem() - no message received in 7 minutes. Sending awk

        Thanks
        Dave

        Comment


          #5
          Usually that error means that the plug in hasn't heard from the panel in that amount of time. It will request an acknowledgment from the panel and if it doesn't get one it assumes that there is something wrong and it will close and re-open the com port to re-establish communications.

          Are you seeing any problems when you get that message? And does the plugin still seem to be working?

          If you don't get any further errors, it is safe to ignore this message.
          James

          Running HS 3 on Win10 .

          Comment


            #6
            Everything works great. This was the first day I saw anything wrong and just figured I'd ask.
            Thanks again
            Dave

            Comment


              #7
              That is good to hear. Let me know if it starts happening more.
              James

              Running HS 3 on Win10 .

              Comment


                #8
                I had quite a few comm errors and so I shut down HS and restarted and now things have gone for 2 days with no errors reported.
                Thank again
                Dave

                Comment

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