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    Device disappeared, won't reinstall

    Using 2.4.0.1 with Insteon plug in 1.4.2.7.. 210 devices (200 Insteon, balance X-10). 264 events. XP operating system.

    Last night went through the process to delete a defective lamp module. The system cannot see it at all, so I did the delete through the normal means on the Insteon devices page.

    A short time later I realized no events were running. Had to re-start 3 or 4 time before things appreared normal.

    During the night two events that rely on a 2420 motion/photo cell ran constantly (each should run once a day sunste/sunrise).

    Discovered that the 2420 was no longer in the system. I shut down the offending events and have tried repeatedly to re-install the 2420. Seems to go through the motions but when the continue button is presented and pressed, there is nothing there and the device isn't in the list.

    Did a factory reset on the 2420 but no change.

    Any ideas?

    Thank YOu

    #2
    Have you had a lightning storm in the last few days? Sounds like the device may have gone bad.
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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      #3
      2420 Disappearance

      No storms or other events.

      I think I will try to restore the config from a back-up and see what happens.

      Can't help but suspect the removal of the defective device is involved since this happened immediately after.

      Will advise if this helps.

      Thanks for checking in.

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        #4
        please find v1.4.2.8 on the following thread
        http://board.homeseer.com/showpost.p...4&postcount=67

        also, make sure the motion sensor is in linking mode before attempting to add it back in.
        Mark

        HS3 Pro 4.2.19.5
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

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