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  #1  
Old December 16th, 2017, 05:45 PM
jchomeauto jchomeauto is offline
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Schlage lock add failure

I have tried to add this new schlage lock with my Z-troller connected to my PC about a dozen times with out success. The lock is touching the z-troller.



Add Node started...
Activate the 'Add to Network' function on the device...
A new node is being added...
Adding a new SLAVE NODE...
DONE - Add Node Operation is Complete.
Done. Node 19 Added.
Reloading (importing) node information...
Synchronizing node information with HomeSeer and creating new device(s) as necessary...
Synchronize nodes finished. Number of device nodes to be created/added = 1
Z-Wave manufacturer information for node 19, ID: 59=3BH (IR Security Safety), Type: 25417=6349H, ID: 20548=5044H
Negotiating or Verifying SECURITY SCHEME for node 19
Warning: Failed to get a SECURITY SCHEME or verify the key from node 19. Device may not be added properly to HomeSeer.
Warning: If this is an import, you may need to remove and add the device as some devices cannot be added with an import.
Getting SECURITY class information for node 19
Finished.
Saving network information to file: C:\Program Files (x86)\HomeSeer HS3\Data\Z-Wave\ZNet_Home_003D7528_2017-12-16_14.41.56.ZWave. Please wait...
Done!


ID: 60EFDCFFBE1D + Controller Node Information:

























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  #2  
Old December 16th, 2017, 06:14 PM
Stuart Stuart is offline
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you have to be really close ~ 5 feet , and if you havent, do a remove before you try the next add.

Stuart
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  #3  
Old December 16th, 2017, 07:33 PM
jchomeauto jchomeauto is offline
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The z-troller and lock are touching each other.

Removing node was part of the dozen trys.
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  #4  
Old December 16th, 2017, 07:49 PM
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cheeryfool cheeryfool is online now
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Just in case you are using the include button on the Z-troller, use the one in the web UI. You’re probably already doing that, but....
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cheeryfool
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  #5  
Old December 16th, 2017, 07:55 PM
jchomeauto jchomeauto is offline
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Yes, Doing add-node through the web-ui.
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  #6  
Old December 16th, 2017, 08:03 PM
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cheeryfool cheeryfool is online now
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I hope you figure it out. I have an old Schlage (BE369) which took forever to include along with the security scheme and even then, I have never been able to set or remove user codes from HS3. It works well for notifications though and I use that a lot.
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  #7  
Old December 16th, 2017, 09:00 PM
jchomeauto jchomeauto is offline
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I just bought this BE468 through Homeseer. I am hoping to avoid opening a ticket with them. Its got Firmware version MAIN_8.0
Zwave plug-in 3.0.1.130
Homeseer 3.0.0.368

Last edited by jchomeauto; December 16th, 2017 at 10:20 PM.
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  #8  
Old December 19th, 2017, 03:36 PM
jchomeauto jchomeauto is offline
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Homeseer recommendation was to buy a new controller as mine was a z-troller and apparently cannot handle the newer version z-wave devices.
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