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Added user. Log shows User - 1

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    Added user. Log shows User - 1

    Michael

    #2
    What version of BLLock are you using?
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

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      #3
      3.0.14.0

      Thanks,
      Michael

      Comment


        #4
        Turn on debug logging and then run the lock users page for the lock with the issue
        Then turn off debug logging and attach the BLLock-Detailed.log zipped
        It is in the HS3 root folder
        Cheers,
        Bob
        Web site | Help Desk | Feature Requests | Message Board

        Comment


          #5
          The lock is Front Entry Door. The date and time in the log are not correct.

          Thanks
          Attached Files
          Michael

          Comment


            #6
            OK looks like you are using the original way to view users
            I need you to delete the debug log then capture a new debug log of the lock receiving the user code. Let me know which user code it received and which one you expected it to be
            Cheers,
            Bob
            Web site | Help Desk | Feature Requests | Message Board

            Comment


              #7
              Front Entry Door lock

              Entered user #6 and report shows user #5
              Attached Files
              Last edited by Rvtravlr; April 14, 2018, 10:01 PM.
              Michael

              Comment


                #8
                It looks like you have the same lock as me so I will try and see if I can test it out from Florida. I will see if my son is home and get him to enter a code and see which one shows up. If not this will have to wait until I am home
                Cheers,
                Bob
                Web site | Help Desk | Feature Requests | Message Board

                Comment


                  #9
                  Please take your time and enjoy. This is not critical.

                  Thanks,
                  Michael

                  Comment


                    #10
                    Can you log a help desk ticket on my site and point it to this thread
                    That way I do not loose track of it
                    Cheers,
                    Bob
                    Web site | Help Desk | Feature Requests | Message Board

                    Comment

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